cula bula.!!

legs11

im back......

right, so the deal with 3 is that they are adamt that they want the bill for 1,500 euro, it is probably gone up now, but i havent used that sim since march 12th,

what do i do here, i was just on the phone to a guy and said i am taking it up with comreg, and under no circumstance am i paying over a grand for a bill. what a mess....! he said do that, but that is what you own us. yadda yadda.

i noticed that they billed me from may to june and its even more than 39.99, despite me not even using it during that period..

im sure you know the drill about them not updating the my3 etc, your man i was talking to said i should not have used the phone to connect to the web, but sure thats rubbish, everyone does it, and that doesnt mean they could not have the my3 rubbish working properly, after my incident in february i noticed it was improved somewhat during march and april. (ie daily updates it seemed like).

so what do i do here? some people on here got told the fee would be waived? and they didnt have to pay. i was told back in february when i saw the current spending by a customer service whacko that it would be waived also.

:cool: not cool!

godskitchen

While I dislike Three as a company probably more than anyone else on here, as I recall you ran up this bill using Bit-torrent?

Or have I got the wrong end of the stick?

JohnnieM

Your post is very confusing have you written somehere before about this?
...


i noticed that they billed me from may to june and its even more than 39.99, despite me not even using it during that period..
![/QUOTE]

Well of course they will charge you.. isn't that your monthly rental? have you cancelled your service contact? if not you have to pay rental regardless of wheather you used it or not..

legs11

i have written before, and no, not confusing if you read it properly.

i have not used bit torrent........must be joking.


i said they billed me for far more than the monthly fee from may to june, even though i did not use it, so instead of like 39.99 they billed me for around 60euros......so duh..


cant believe this lot. going to write a nice detailed letter to comreg about them, businesslike of course.

Sam Vimes

JohnnieM wrote:

Your post is very confusing have you written somehere before about this?
...

i think i remember reading something about it before yes

JohnnieM wrote:

Well of course they will charge you.. isn't that your monthly rental? have you cancelled your service contact? if not you have to pay rental regardless of wheather you used it or not..

he was saying they billed him more than the standard 39.99 which would only happen if he used up[ his data allowance and then downloaded more

JohnnieM

legs11 wrote:

i have written before, and no, not confusing if you read it properly.

i have not used bit torrent........must be joking.


i said they billed me for far more than the monthly fee from may to june, even though i did not use it, so instead of like 39.99 they billed me for around 60euros......so duh..


cant believe this lot. going to write a nice detailed letter to comreg about them, businesslike of course.

Well if you wrote about this before wouldnt it have been better to post in the same thread again so we'd know exactly where your coming from!
What package are you even on? have you the mobile broadband unlimited add on?
Hope you construct your letter to comreg a little better:D

parsi

legs11 wrote:

im back......

right, so the deal with 3 is that they are adamt that they want the bill for 1,500 euro, it is probably gone up now, but i havent used that sim since march 12th,

what do i do here, i was just on the phone to a guy and said i am taking it up with comreg, and under no circumstance am i paying over a grand for a bill. what a mess....! he said do that, but that is what you own us. yadda yadda.

i noticed that they billed me from may to june and its even more than 39.99, despite me not even using it during that period..

im sure you know the drill about them not updating the my3 etc, your man i was talking to said i should not have used the phone to connect to the web, but sure thats rubbish, everyone does it, and that doesnt mean they could not have the my3 rubbish working properly, after my incident in february i noticed it was improved somewhat during march and april. (ie daily updates it seemed like).

so what do i do here? some people on here got told the fee would be waived? and they didnt have to pay. i was told back in february when i saw the current spending by a customer service whacko that it would be waived also.

:cool: not cool!

Please try and use proper capitalisation. Usually the first letter in a sentence is capitalised. You could also try capitalising I as in "I should not" "I saw" etc.

It will help make your posts (and subsequent letters) more readable.

culabula

JohnnieM wrote:

Well if you wrote about this before wouldnt it have been better to post in the same thread again so we'd know exactly where your coming from!

You kidding? This is nothing less than the World's Most Excellent Thread and justly famous round these boards! :-)

culabula

legs11 wrote:

im back......

right, so the deal with 3 is that they are adamt that they want the bill for 1,500 euro, it is probably gone up now, but i havent used that sim since march 12th,

what do i do here, i was just on the phone to a guy and said i am taking it up with comreg, and under no circumstance am i paying over a grand for a bill. what a mess....! he said do that, but that is what you own us. yadda yadda.

i noticed that they billed me from may to june and its even more than 39.99, despite me not even using it during that period..

im sure you know the drill about them not updating the my3 etc, your man i was talking to said i should not have used the phone to connect to the web, but sure thats rubbish, everyone does it, and that doesnt mean they could not have the my3 rubbish working properly, after my incident in february i noticed it was improved somewhat during march and april. (ie daily updates it seemed like).

so what do i do here? some people on here got told the fee would be waived? and they didnt have to pay. i was told back in february when i saw the current spending by a customer service whacko that it would be waived also.

:cool: not cool!

Yes, legs1.6k here I is. What's this yadda yadda stuff? And what's this about not using bittorrent? How did you then download all six series of 24? :-)

Nephew

All 6 seasons of 24? You could have saved yourself e1300 by buying the boxsets. LOL

BuffyBot

Well, I can't believe it. Your well crafted letter didn't do the trick?

Terrontress

Hi Legs 11.

Having worked in debt collection in the past, I would advise you to contact the 3 credit control department. Say firstly that you are not happy with the charge and that you are looking to have it investigated by a third party.

Say that you wish to start making payments, to show good faith, but obviously can not afford such a large amount. Offer somewhere in the region of €20 per month in the mean time. Mark each cheque / draft and accompanying letter "Paid Under Protest" and keep a copy of each. If you should get a positive ruling in future, you can apply to have these payments refunded.

As long as you are making payments to them, they will be unlikely to pursue the debt legally.

I am not sure of how to help you in terms of dealing with Comreg, hopefully someone else here will step in rather than those who seem either to be laughing at your situation or correcting your grammar.

Best of luck.

tallus

Good Post and good advice Terrontress.

culabula

Sure sounds like great advice -take it!

legs11

Terrontress.

fair kudos to you, thats good advice! alot of people here havent a clue, cula aside, and he keeps insisting i downloaded several series of shows....which is just wrong.

lets face it, 6 seasons of 24 (which i dont watch) would cost you about 10,000e give or take.

anyways, i will write a letter to 3 and tell them what terrontress said,

can you get a 3rd party to investigate this scandal of a bill? they dont resonably expect me to pay this i mean, its over 1,600e now.i am in the uk and they keep writing bills to me (at home), gone out of control.! they add a hundred euro it seems onto it every few weeks, despite me not using the goddamn sim since may 12th. i cancelled my dd (rightly so) guess that peeved them off abit

they state that the sim should be only used in a (redundant) data card, what tosh.
loads of people use the sim with a mobile phone.

there is no way 3 can get away with this blatant rubbish. they have too many stupid limitations and restrictions on their services, which pi$$ off alot of people and someone has to stand up and say enough is enough.
if you want unlimited web access you dont want to be restricted behind some stupid 3 proxy or something.

i am looking for work in the uk and have no time to go go writing letters and stuff but seriously, if anyone here has anything to say about spelling or other rubbish you can just take a hike, (kindly). Terrontress gave some good advice, but others .......

ps: is there anything in the 3 t&c bout use of handset with sim??,

we should get a petition signed up here ......!

Nephew

Can you please give us a breakdown of why they want e1600 from you? I can't comprehend this, did they consistently overcharge you every month or what exactly happened?

Hope you get it sorted soon

parsi

Terrontress wrote:

I am not sure of how to help you in terms of dealing with Comreg, hopefully someone else here will step in rather than those who seem either to be laughing at your situation or correcting your grammar.

See , if you had read the earlier thread you would have seen that we were suggesting to him that seeing as he is on the wrong foot here i.e he cannot prove he didn't incur the charges billed by 3 , a finely crafted letter paying attention to basic grammar and politeness would have greater effect than a letter which basically said "Dear Tree, u suk. And cos u suk Im not payin nuttin".

Of course you mileage might vary but it's easier to get a company to listen though persuasion (with a dash of sweetness) than through diatribes.

Pythia

FYI, legs11's last thread.
http://www.boards.ie/vbulletin/showthread.php?t=2055095384