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error 619-Port is closed 3 usb modem

  • 26-06-2007 2:52pm
    #1
    snaps
    Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭


    My friend keeps having the above error coming up on his 3 BB usb modem. I have told to delete it from his control panel and re install. This does not seem to work. Any suggestions or answers


Comments

  • #2
    Our man in Havana
    Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Has he contacted 3 about it?


  • #3
    philstar
    Banned (with Prison Access) Posts: 2,986 ✭✭✭philstar


    does he get the message when tries to connect??

    could be a firewall problem...tell him to switch off the firewall, just to see if it makes any difference


  • #4
    snaps
    Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    yes he rang 3 twice, the second time they came to the conclusion that there was a problem with his account and it came down to a wrong number on his direct debit mandate form thus his account had been suspended.


  • #5
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    snaps wrote:
    yes he rang 3 twice, the second time they came to the conclusion that there was a problem with his account and it came down to a wrong number on his direct debit mandate form thus his account had been suspended.

    Once his a/c has been re-activated he should be able to reconnect then,best to wait till it is


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