Sky callback number down?

Our man in Havana

I tried doing a few forced callbacks for the last few days and they keep failing. I tried to call the number 1800 924 797 but it seems to be borked.

Any one noticing this?

Ian Delahunty

Try holding down back up on the digibox. While still holding backup unplug and replug in box. This will auto update box software. Then make sure you put 142 in as the telephone settings. Try call back now. Let me know.

Mac128

I am having the same problem. I am ex-directory so I put 142 in the prefix, have been trying since mid-afternoon, still no joy.

St Senan

I am having this problem all week on sky installs, On tuesday night i was starting to blame the digiboxes i had in stock, Today i contacted the sky call centre and i was told it's a problem at their end thank god for that..

byte

Thanks for the clarification, scaller. I haven't installed Sky in a few days, though I've a couple lined up for tomorrow. At least one of them is a NPL install though so no problem.

Our man in Havana

Their faulty system caused me to get double billed for multiroom. Thankfully sky credited my account for me.

Galway

Bond-007 wrote:

I tried doing a few forced callbacks for the last few days and they keep failing. I tried to call the number 1800 924 797 but it seems to be borked.

Any one noticing this?

does any1 no the uk call back number

steveon

Ive been having the same problems with callbacks lately and was wondering why they were suddenly so nice on the phone when I told them I couldnt get callbacks to go through...feckin pain

Nice1 for letting me know it isnt a problem I was just having

Heinz

Galway wrote:

does any1 no the uk call back number

0800 731 7929.

kbell

Yep same here.

Our man in Havana

The Irish number seems to be functioning normally today. Did 2 forced callbacks at 3pm with no problems.