UK landlines calls now 0c/min with call13434 (5c connection fee)

Oracle

UK landlines calls now 0c/min with www.13434.ie (5c connection fee). Applies to non-eircom/mobile users as well. Ireland and US land line calls still 0c/min also.

pajoemccracken

Does anybody know if O2 charge for the 016 850 850 number or will it come under inclusive minutes

Oracle

The number 016 850 850 is just a Dublin landline number, but the way they type it makes it look different, it's usually written 01 6850850. It should be charged as a regular landline call or taken from your inclusive minutes if you have them.

kylemore

does 13434.ie work with pay as you go mobile phones?

din0saur

Beware call13434's weekend rates. They quote 5cpm for calls to irish mobiles but actually charge double that - 10 cpm ie the weekday rate. AFAIK it's impossible to contact them to query this blatant misadvertising. Anyone else noticed discepancies?

Oracle

Hi din0saur if you've been overcharged that's wrong, although there are two different sets of rates for 13434, one is for eircom customers: http://www.13434.ie/index2.php the other for non-eircom customers and mobile users: http://www.13434.ie/mobilerates.php

For non-eircom customers the mobile rate is 10c per min at all times, although 13434 do charge per minute, not per second, so that could be making the charge seem higher. From the web site: Rates are in cents per minute. Calls are billed per minute rounded to the nearest cents, include 21% VAT and are subject to change. Calls are subject to a 5ct connection fee.

I think it's important to keep this in perspective, in general 13434 are offering some of the best value call rates around, and probably the cheapest "dial around" service available in Ireland. For example, the cost of a daytime call to an O2 or Vodafone mobile with eircom is more than double the 13434 rate at 21/22c per min, call a Meteor number (an eircom owned mobile network) and you'll pay almost triple the rate at 27c per min.

kylemore the mobile access number 01 6850 850 does work from pay as you go mobiles. You need to register your own mobile number in your 13434 online account first.

Do-more

kylemore wrote:

does 13434.ie work with pay as you go mobile phones?

You'll be charged by your mobile provider for the entire lenght of your call to the Dublin number remember.

For "Pay as you go" customers it is probably cheaper to set up a voipcheap.com account and then set up a "call back" with a text message to their UK access number. You'll then be charged for the two halves of the call at voipcheap rates. i.e. a calls to most European landlines will cost you 10c/min. total plus a text message.

Based on what your call costs are you'll have to figure out for yourself what is your best option....

kylemore

[Q
the mobile access number 01 6850 850 does work from pay as you go mobiles. You need to register your own mobile number in your 13434 online account first.[/QUOTE]
Thanks for reply, I have registered my pay as you go mobile with 13434 but on checking my vodaphone account details before and after making a mobile call I was charge the full amount and not the 10c per minute as indicated by 13434. I think Do-More has it right
By the way I contacted vodaphone re the above .... a complete waste of time got fed up of being passed from Billy to Jack and then back to Mary.
thanks for replies folks

din0saur

Oracle wrote:

there are two different sets of rates for 13434, one is for eircom customers: http://www.13434.ie/index2.php the other for non-eircom customers and mobile users: http://www.13434.ie/mobilerates.php

For non-eircom customers the mobile rate is 10c per min at all times

I am on a non-Eircom landline (BT) so I have to dial 1800 820 820. It looks like cal13434 are confusing me with a mobile user.. surely I should be on the landline rates?

Thanks for this, I need check the other call charges too as I am probably paying twice what I though for international calls too. How do I contact call13434 to raise this issue?

ch750536

kylemore wrote:

Thanks for reply, I have registered my pay as you go mobile with 13434 but on checking my vodaphone account details before and after making a mobile call I was charge the full amount and not the 10c per minute as indicated by 13434. I think Do-More has it right
By the way I contacted vodaphone re the above .... a complete waste of time got fed up of being passed from Billy to Jack and then back to Mary.
thanks for replies folks

Naa, you misunderstood.

You will pay for a normal call on PAYG, this offer is intended for people using eircom landlines.

If you were to call a UK phone from your PAYG mobile, you would pay for the call to dublin plus the call to the UK on 13434.

If you have free minutes then you wont pay for the call to Dublin.

ETA : Tis 0cpm to a UK landline so the cost would be for the call to Dublin (check with vodafone) + 5c connection fee.
Vodaphone to UK landline direct for 5 minutes = €5.10 (102 cpm vodafone rate)
via 13434 = €1.01 (19cpm vodafone to dublin, 5c connection 13434 to uk, 0cpm 13434 to UK)

ch750536

din0saur wrote:

I am on a non-Eircom landline (BT) so I have to dial 1800 820 820. It looks like cal13434 are confusing me with a mobile user.. surely I should be on the landline rates?

Thanks for this, I need check the other call charges too as I am probably paying twice what I though for international calls too. How do I contact call13434 to raise this issue?

http://www.13434.ie/mobilerates.php

You are either eircom landline or not essentially. This is the same in the UK. Legislation is in place to ensure a better deal with eircom where it isnt with NTL etc.

You will find this with all the dial throughs.

Oracle

Yes thanks for clearing that up, ch750536. I like to think of the dial around system this way; there's two sets of rates, one for eircom customers (that's anyone who gets an eircom bill, and pays their line rental directly to eircom), and another set of rates for everyone else. For example, those who pay for their line rental and calls to other telecom companies such as Smart, Perlico, BT etc.... This set of rates also applies to those who want to use 13434 from a mobile but, and here's the crucial difference, you're responsible for the cost of accessing the 13434 network from your mobile.

ch750536

Youd be amazed how many times I've had this converstion. For years we were ripped off with expensive products, now it has gone cheap the consumers tend to not read things and then complain when it's not right.

I got a load of friends/family on 13434, comments such as 'I called my brother in Australia for 68 mins, should have been 1.36 but was 1.41, i'm going to complain.'

Was the same people who would have not been able to make the call a couple of years ago.

Rant over.

cwis

Hi Oracle,

thanks very much for the tip. Tried it and works well.
Cheers

ac123

Oracle wrote:

Hi din0saur if you've been overcharged that's wrong, although there are two different sets of rates for 13434, one is for eircom customers: http://www.13434.ie/index2.php the other for non-eircom customers and mobile users: http://www.13434.ie/mobilerates.php

For non-eircom customers the mobile rate is 10c per min at all times, although 13434 do charge per minute, not per second, so that could be making the charge seem higher. From the web site: Rates are in cents per minute. Calls are billed per minute rounded to the nearest cents, include 21% VAT and are subject to change. Calls are subject to a 5ct connection fee.

I think it's important to keep this in perspective, in general 13434 are offering some of the best value call rates around, and probably the cheapest "dial around" service available in Ireland. For example, the cost of a daytime call to an O2 or Vodafone mobile with eircom is more than double the 13434 rate at 21/22c per min, call a Meteor number (an eircom owned mobile network) and you'll pay almost triple the rate at 27c per min.

kylemore the mobile access number 01 6850 850 does work from pay as you go mobiles. You need to register your own mobile number in your 13434 online account first.

Yes, this is not clear on the website that there are 2 different rates,
eircom rates:http://www.13434.ie/rates.php
non eircom rates: http://www.13434.ie/mobilerates.php
but,
As far as i can see, the only difference in rates between eircom customer and , for example, esatbt customer, is that esatbt customer does not have the irish mobile weekend rate of 5cpm...

anyone see any other difference?

Oracle

I think it's very clear on the web site that there are two different sets of rates. You're right though there's not many differences, they're mainly to more unusual locations (i.e Vietnam, Uruguay). I've noticed they've reduced the non-eircom rates to most of the major European countries to .05 cent per min, (for example Belgium was 2c per min for non-eircom customers, now it's .05 c) Good news.

din0saur

Unfortunately call13434 have removed FreeFone (1800) access so landline users now have to pay the cost of a call to Dublin on top of the advertised call13434 rates :-(

Oracle

I know I've already had a good whinge about that on this thread: http://www.boards.ie/vbulletin/showthread.php?t=2055117009

ch750536

din0saur wrote:

Unfortunately call13434 have removed FreeFone (1800) access so landline users now have to pay the cost of a call to Dublin on top of the advertised call13434 rates :-(

perhaps that should read :

din0saur wrote:

Unfortunately call13434 have removed FreeFone (1800) access so non-eircom users now have to pay the cost of a call to Dublin on top of the advertised call13434 rates :-(

Oracle

I never thought I'd ever be saying this but it looks like there may be at least one advantage to being with Eircom, :rolleyes: still being able to make super cheap calls outside their network using the 13434 prefix.

ch750536

Had the same in the UK, learnt my lesson there...

Oracle

It's a pity about the change to the 13434 service, but it only applies to non-eircom customers, (those who used the 13434 service by dialling 1 800 820 820 now dial 01 6850850)

There's still a few options available to get cheap calls with 13434, although they're limited:

1) If you have an inclusive calls package for local & national calls with your phone provider. In that case the call to 01 6850850 would be covered.

2) Use the service at the weekend to make international calls. A call to Dublin from anywhere in Ireland (26 counties) usually costs 1.25c per min at the weekends, with most phone providers. Lucky people living in the 01 area (mainly Dublin & Wicklow) could call every evening as well, because its a local call for them, again usually 1.25c per min.

3) If you have a discount calling scheme with your phone provider, (for example similar to eircom's Circle of Friends) you could add the 01 6850850 Dublin access number to your list to get a further discount on all calls.

4) Anyone with UTVTalk is able to make free off-peak local, national and UK calls, for just the price of the line rental, and nothing extra. So they could also ring the 01 6850850 Dublin access number off-peak for free, and be able to make 5c per call international calls as well. Switching to UTVTalk might be an option for some poeple.

cgf

Folks,

are 13434.ie now defunct?

I am unable to access their site for the past week or so.

spanner_head

cgf wrote:

Folks,

are 13434.ie now defunct?

I am unable to access their site for the past week or so.

yep, tis working
I just sent a text thru the site

Kristopherus

cgf wrote:

Folks,

are 13434.ie now defunct?

I am unable to access their site for the past week or so.

I'm getting no response either

ch750536

I have no response, still using them for calls though.

CH3OH

This link seems to work:

http://www.call13434.ie/index2.php

ch750536

Previous link is now working, probably just a hiccup.