Seriously slow Eircom....

Holsten

Few the past few days my Eircom Broadband has been even slower than usual, but today it's just gotten unreal... it's like I'm back on 56k... This is a speed test I just done now..



I'm on Eircom broadband Plus, so that should be 2mbit down... 156kbps... Eeek! I'm going to give them a ring tomorrow but does anyone have any ideas about this, or had similar problems? I've had it for around 3/4 years if I can remember right and this is the worst it's ever been, even on just the 1mbit package... ugh.

Call Me Jimmy

Holsten wrote:

Few the past few days my Eircom Broadband has been even slower than usual, but today it's just gotten unreal... it's like I'm back on 56k... This is a speed test I just done now..



I'm on Eircom broadband Plus, so that should be 2mbit down... 156kbps... Eeek! I'm going to give them a ring tomorrow but does anyone have any ideas about this, or had similar problems? I've had it for around 3/4 years if I can remember right and this is the worst it's ever been, even on just the 1mbit package... ugh.

your 1mb was 100 kbps, this is 156. So it couldn't possibly be worse. Depending on how far you are from the exchange plus one or two other factors mean that you possibly won't get the full speed i.e. 200kbps.

Holsten

You sure thats how it works? I mean last week I was getting download speeds of 350kbps... I assumed that on a 1mbit connection your max would be 1000kbps, not 100, so my max should be 2000kpbs... Yeah I am pretty far from the exchange but it's only the last few days it's been so slow, like loading up pages, pings and such.

strangeloop

same with me, usually found eircom reliable but not lately. Holsten is your connection working again or is it still slow?

Call Me Jimmy

Holsten wrote:

You sure thats how it works? I mean last week I was getting download speeds of 350kbps... I assumed that on a 1mbit connection your max would be 1000kbps, not 100, so my max should be 2000kpbs... Yeah I am pretty far from the exchange but it's only the last few days it's been so slow, like loading up pages, pings and such.

I don't know how the hell you got 350 on a 1mb, no 1mb will give ye 100kbps, 2mb 200, so 156 1.5 times 1mb.

muletide

mine looks decent enough - or does it

longword

My Eircom Broadband is practically unuseable right now, but the problem only kicked in a bit before 21:00. It was fine up to then. Some routes seem OK too - boards zips along but pretty much everything else is treacle and my beloved EVE Online kicks me out after taking five minutes to connect :-(

CrowdedHouse

Try the test to the London server.

I got 1742 from London but only 750 from Dublin.

Maybe Westnet is borked,seemed to be waiting for ages for it.

Holsten

To London..



It's a joke.

Call Me Jimmy

Holsten wrote:

To London..



It's a joke.

Well sorry. Maybe your right, i'm getting 1000 kbs download with them guys and I'm on eircom 2mb. It's just when I'm downloading a file or whatever it's always in the region of 180 - 200 (which is right for 2mb).

What sort of file download speeds do you get?

Holsten

Download speeds for me normally are around 30-50kbps.

longword

speedtest.net is giving me radically different answers for different targets. For London it's 415/282, for NYC it's 129/237 (nope, I didn't accidentally reverse those), Frankfurt 34/227 (nope, I didn't leave out any digits). It didn't give me an answer for Paris at all beyond 292ms ping.



This is on a 4096/384 package.

Damien360

Sorry for hijacking this but...I am using eircom 1Mb connection but typically get 350kb download in Newbridge. I used speed test on a few differnt nights to test but the best I got was 481Kb. I checked with maxmind.com and it stated my server was limerick. When I looked in the connection window logs for my router, it confirms this...lmk.bras connection.

What server is the system supposed to connect to. The Limerick server seems a bit bloody far. I am only 26 miles from Dublin. Would this effect my download speeds. I believe the Newbridge exhange is in the town and I am only a half mile from that. I always thought that was the main contributer to speed. By the way line attenuation is 28/17db, so line is reasonably quiet.

meathman 007

i echo the sentiments of the op, im on a 2mb connection. Yesterday morning my speeds completely dropped. This is what im getting on my netopia router page:
Speed
384/256 (kbps) ! - what a joke

I rang eircoms 'support' team - useless as usual and of course they gave me the usual line - 'there must be a virus on your computer'.
After repeated phonecalls they finally said they would send out an engineer and i they took my mobile number - no mention of when the engineer was going to come out.......

I was with the discraceful clearwire before this, so ive nothing really to compare eircom to. But after about a month, im not impressed! - not that we have any options in this country anyway

Nordie

I'm not long with Eircom and I find its very slow today and peeved off with it. I've been considering Digiweb, its cheaper and suppose to be better that Eircom, has anyone had any feedback on Digiweb?

Tecjunkie

Hi,

Spent some time looking at Broadband providers in January, opted for Magnet Broadband as a result of the no contention policy. Excellent service, speed, loading pages is like changing channels on a TV, never had a slow connection. I subscribed to Broadband only and still have line and phone with Ericom, will move to Magnet VoIP when Number portability is available in local exchange.

On the speed test, SPEEDTEST.NET, 3Mb Download and 1Mb upload on a 2Mb Subscription.

Overall, really impressed.....

Tecjunkie

Holsten

meathman 007 wrote:

i echo the sentiments of the op, im on a 2mb connection. Yesterday morning my speeds completely dropped. This is what im getting on my netopia router page:
Speed
384/256 (kbps) ! - what a joke

I rang eircoms 'support' team - useless as usual and of course they gave me the usual line - 'there must be a virus on your computer'.
After repeated phonecalls they finally said they would send out an engineer and i they took my mobile number - no mention of when the engineer was going to come out.......

I was with the discraceful clearwire before this, so ive nothing really to compare eircom to. But after about a month, im not impressed! - not that we have any options in this country anyway

Good to know I'm not the only one haha!

The Clown Man

Tonight I was getting this:

Pinging hosting365.ie [82.195.144.16] with 32 bytes of data:

Reply from 82.195.144.16: bytes=32 time=74ms TTL=59
Request timed out.
Reply from 82.195.144.16: bytes=32 time=31ms TTL=59
Request timed out.
Reply from 82.195.144.16: bytes=32 time=30ms TTL=59
Request timed out.
Request timed out.
Request timed out.
Reply from 82.195.144.16: bytes=32 time=34ms TTL=59
Request timed out.
Reply from 82.195.144.16: bytes=32 time=41ms TTL=59
Request timed out.
Request timed out.
Request timed out.
Reply from 82.195.144.16: bytes=32 time=31ms TTL=59

Ping statistics for 82.195.144.16:
Packets: Sent = 15, Received = 6, Lost = 9 (60% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 74ms, Average = 40ms
Control-C
^C

60% loss would be the problem. Was worse tonight than I have ever seen. Let's hope the problem is identified and fixed asap. I'm in Dundalk btw.

Holsten

Interesting, thanks for that.

mickzer

I'm on the 2Mb package and this is what I'm getting today.



mickzer

Woden

Was gonna start a thread but found this one. I'm on eircom Cabra exchange on the 3Mb package. For the most part its rock solid but over the last week at peak times 5-11 say I have had issues with latency. Speed seems fine but the high latency is killing me for gaming.

Here is an example below


Actualy pings do not seem to be affected if I ping boards or jolt etc. But the tracert shows an issue on the first hop often. I rang up about it to tech support got a nice chap but logged the issue and I said i'd monitor it. Could there be anything at my end causing this or is it purely an eircom issue?

Gummy Panda

I'm having the same problem at around 6pm till 9pm when playing wow. I'm not sure if its Emerald Dream or Eircom. People on ED are saying they're experiencing bad lag as well.

netman

I'm also having problems on WoW, spoke to people from other countries and they're fine, no latency issues.

Speedtest reveals somewhat stunted bandwitdh but look at the latency!
over 400ms from Dublin to Dublin?!?!?



Also traceroute to the WoW server shows high latency as soon as it leaves the exchange:
>tracert 80.239.185.50

Tracing route to 80-239-185-50.customer.teliacarrier.com [80.239.185.50]
over a maximum of 30 hops:

1 2 ms 1 ms <1 ms 192.168.1.254
2 20 ms 20 ms 12 ms b-ras1.blp.dublin.eircom.net [159.134.155.20]
3 241 ms 240 ms 241 ms pos11-3.coreb.cwm.dublin.eircom.net [83.71.113.161]
4 254 ms 256 ms 249 ms pos4-0.corea.the.london.eircom.net [83.71.112.202]
5 477 ms 474 ms 471 ms ldn-b1-link.telia.net [213.248.75.53]
6 483 ms 453 ms 446 ms ldn-bb1-pos1-1-0.telia.net [213.248.64.97]
7 481 ms 485 ms 491 ms prs-bb1-pos6-0-0.telia.net [213.248.64.9]
8 462 ms 469 ms 488 ms prs-b2-pos15-0.telia.net [213.248.65.222]
9 487 ms 480 ms 456 ms prs-rosy-ks51-link.telia.net [80.91.250.70]
10 478 ms 483 ms 467 ms 80-239-170-4.customer.teliacarrier.com [80.239.170.4]
11 470 ms 477 ms 486 ms 80-239-185-50.customer.teliacarrier.com [80.239.185.50]

Trace complete.

h2s

I take any of these speed tests with a pinch of salt.
It not a bad indicator of how things are but remember these tests have a lot to do with the route to the server doing the test. In my case I am in Kildare, but speedtest.net thinks I’m in Limerick because that’s where Eircom’s gateway is for my connection.

I regularly use two sites to measure speed – Numion & SpeedTest, On the whole Numion gives me the best results; over the last 12 weeks an average download speed of 2173.18 with an upload of 316.47 while the Speedtest’s average was down - 1505 and an up of 278.05

I am on a 3mbit line I normally have a very good speed up and down. Speeds going by Numion go between 2,700 and 2,300 download.

alleepally

I'm with Digiweb and here is my result (I'm on 3meg package with them). It's been bad for since the weekend. This happened before, I contacted support but no use - things went back to normal after a week again.

Gonzo

im having really bad lag issues as well over past week mainly during peak hours, 6pm to 11pm but thats when i went to be playing games!
Pings to Eircom itself are always fine but pinging any other location and its really bad.

Pinging home.eircom.net [159.134.198.138] with 32 bytes of data:

Reply from 159.134.198.138: bytes=32 time=10ms TTL=60
Reply from 159.134.198.138: bytes=32 time=11ms TTL=60
Reply from 159.134.198.138: bytes=32 time=7ms TTL=60
Reply from 159.134.198.138: bytes=32 time=7ms TTL=60

Ping statistics for 159.134.198.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 11ms, Average = 8ms

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:

Reply from 89.234.66.107: bytes=32 time=420ms TTL=58
Request timed out.
Reply from 89.234.66.107: bytes=32 time=415ms TTL=58
Reply from 89.234.66.107: bytes=32 time=430ms TTL=58

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=257ms TTL=58
Reply from 82.133.85.65: bytes=32 time=247ms TTL=58
Reply from 82.133.85.65: bytes=32 time=266ms TTL=58
Reply from 82.133.85.65: bytes=32 time=270ms TTL=58

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 247ms, Maximum = 270ms, Average = 260ms

Pinging www.bbc.net.uk [212.58.227.78] with 32 bytes of data:

Reply from 212.58.227.78: bytes=32 time=286ms TTL=250
Reply from 212.58.227.78: bytes=32 time=270ms TTL=250
Reply from 212.58.227.78: bytes=32 time=282ms TTL=250
Reply from 212.58.227.78: bytes=32 time=291ms TTL=250

Ping statistics for 212.58.227.78:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 270ms, Maximum = 291ms, Average = 282ms

Thrill

EircomBB 2mb cork

My download speeds have been bad for a few weeks now and calls to
eircom have yielded nothing but the same old "logged with the engineer"
rubbish.

h2s wrote:

I take any of these speed tests with a pinch of salt.

I've been checking my speeds at different times over the long weekend and
found that while im only getting around 15-30kbps during the day, the
speed go back to a normal 185-210Kbps at around 1-1:30 at night.

And i just don't go by speed tests alone. I use downloads from different sites. The ones i use are at the bottom of this post.

Last night, after 1 o'clock they were downloading at 200+ Kbps, i tested
before i went to work this morning at around 8:30 and it was still the same, but after i got home the download speeds were 20-30 Kbps.

Just tested downloading them now and the speed is very slow.

EDIT: I cancel the downloads before they fully download, just long enough to see the overall speed.




http://www.videolan.org/vlc/download-windows.html (the first French site)

http://www.winamp.com/player/bundle.php

http://earth.google.com/tour/thanks-win4.html

http://www.divx.com/divx/windows/

http://www.download.com/CounterSpy/3000-8022_4-10337358.html

netman

Well, I have emailed broadband.support@eircom.net and I would suggest everyone else who has a problem does the same.

I ran a couple of trace routes to see where the bottleneck is, and from what I can see the problem lies in *.cwm.dublin.eircom.net.. anything that is routed through *.cra.dublin.eircom.net is fine.

Example here:
traceroute to eircom.net's DNS server:

tracert 213.94.190.194

Tracing route to dns1.cwm.dublin.eircom.net [213.94.190.194]
over a maximum of 30 hops:

1 1 ms 2 ms 2 ms 192.168.1.254
2 13 ms 46 ms 14 ms b-ras1.blp.dublin.eircom.net [159.134.155.20]
3 302 ms 291 ms 289 ms pos11-3.coreb.cwm.dublin.eircom.net [83.71.113.1
61]
4 296 ms 295 ms 304 ms 159.134.124.184
5 299 ms 306 ms 310 ms dns1.cwm.dublin.eircom.net [213.94.190.194]

But home.eircom.net gives a different picture:

Tracing route to home.eircom.net [159.134.198.138]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.254
2 15 ms 12 ms 13 ms b-ras1.blp.dublin.eircom.net [159.134.155.20]
3 11 ms 11 ms 12 ms pos11-3.coreb.cra.dublin.eircom.net [83.71.113.1
57]
4 12 ms 13 ms 11 ms ^C

Thrill

Dataisgod wrote:

For the most part its rock solid but over the last week at peak times 5-11 say I have had issues with latency. Speed seems fine but the high latency is killing me for gaming.


Actually pings do not seem to be affected if I ping boards or jolt etc. But the tracert shows an issue on the first hop often.

I haven't been able to play bf2 for ages now. Check out hop 5.



Today the eircom "support:D"..."technician:D"..asked me to ping hotmail.com.
I got the same result as i did a few minutes ago.



He just didn't have a clue what to say. He told me to run a spyware scan and that he would log
the problem with an engineer. I was told that twice in the past two weeks already.


.

EDIT: Just tried downloading from the sites in my other post above and when i tried this.....

http://www.videolan.org/vlc/download-windows.html

...it started downloading at.... 2254Kbps...it quickly dropped to 45-50 in a few seconds but the whole thing was nearly downloaded in that first few seconds.

The other sites are still 12-45kbps.

EDIT2: Just tried that link again. started at 2937Kbps.

EDIT3: Now this is just unreal! The whole program is downloaded the second i press the save button. Thats 9.07mb in a split second. I don't even get to see the download speed.

EDIT4: Now all the other sites are doing it except for the Google earth link, which is still around
40Kbps.
They are are downloading in an instant. Unnatural speed. Wish it was always like this.

The TICK

Hi... in Newbridge aswell and got this score :cool:
forgot to say have Home + 3mb connection

ThaMasta

Its not just eircom..2MB BT here in Offaly.

Similar symptoms as everyone else. Ongoing for about 4wks now.

Peak time gaming is out of the question. Pinging 400ms to boards.ie etc.

Been having murder with tech support all week, they eventually said its a contention issue. The line works perfectly off peak.

Is our fine broadband infrastructure buckling under the pressure of the increased uptake in broadband or is it just a fault somewhere thats affecting loads of users?

BoB_BoT

Hey all,
I work in a Netcafe in Athlone we're using Eircom Business 6mb, over the past 2 months i've noticed massive lag spikes, point blank connection failure, although I wasn't working on Tuesday, the other staff members let me know that the connection had ground to a halt with 80% + packet loss.

Are eircom doing network upgrades or is their equiptment failing, it'd be nice to know. Unfortunatly i'm not around most the time when the connection slows down, so havn't been able to call them and bitch.

Any Eircom reps reading this like to explain?

legologic

In Artane and on imagine meself and from about five to half ten at night for the last two nights i've been getting horrific pings that have stopped me from gaming completely. Servers i'd usually ping 25-40 i'm getting 200+. The thing is my friend directly across the road from me is on eircom and getting the same problem at the same times. It's happened a few times in the last 2 months. Another gaming friend a 5 minute stroll up the road is getting perfect ping. Should I ring my isp... Hahahahahahaha! Sorry... couldn't hold that one in.

Pinging google.ie 338ms
pinging ireland.com 217ms
pinging imagine.ie 233ms
pinging home.eircom.net 237ms
but in first place with a whopping 375ms
Pinging boards.ie

Khannie

I'm with BT and I'm experiencing the same issues. I've lost my static IP and my up is 28kb /s (that's not KB, it's kb...i.e. it's rated at 384 and I'm getting 28). Supposed to be working from home today. Can't do anything. Dial up would actually be better.

Khannie

ok....restarted my router again. I have my static IP back and ping is better, but packet loss is still very high.

edit: Update: Fixt! beautiful ping and zero packet loss back.

neacy69

My Eircom broadband has gone to shíte lately
last night i had about 10% packet loss not high i know but my average ping response time was approx 1000ms!!!!
I'm in the dundalk area

Woden

Right after emailing the support email for eircom broadband with tracerts and ping test logs I recieved this response today which thankfully did not contain any BS about spyware and such

"Thank you for contacting eircom net broadband support with your e-mail
dated 9/5/07.

We apologize for the delay in responding to your query.

In relation to your query there was an outage in eircom DSL
network affecting customers authenticated and connected via
b-ras1.srl.dublin.eircom.net server.

Effect: Intermittant breaks in broadband service/ packets loss and high
latency.

This issue has been fixed by eircom field engineers and full traffic
has been restored. We apologize for all the inconvenience caused."

I will monitor the connection now in the evenings and see how it is.

Khannie

neacy69 wrote:

10% packet loss not high i know

Jesus. I consider that very very high. What server were you pinging?

edit: For what it's worth over nearly 5 minutes I pinged and got:

272 packets transmitted, 271 received, 0% packet loss, time 276122ms
rtt min/avg/max/mdev = 9.566/10.698/16.065/0.675 ms

Holsten

Dataisgod wrote:

Right after emailing the support email for eircom broadband with tracerts and ping test logs I recieved this response today which thankfully did not contain any BS about spyware and such.

Lucky, I got an e-mail today too, yet with the usual bull**** about spyware etc....

Once again my connection is pure ****, took me nearly a minute to load this reply page.. a total joke. From around 4 till about 11/12 at night my connection is total bollox, only after that will it become useable... ugh.

I think it might be my modem or something, a mate lives up the road and his is fine.

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:

Reply from 89.234.66.107: bytes=32 time=74ms TTL=58
Reply from 89.234.66.107: bytes=32 time=93ms TTL=58
Reply from 89.234.66.107: bytes=32 time=55ms TTL=58
Reply from 89.234.66.107: bytes=32 time=42ms TTL=58

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 93ms, Average = 66ms

Thrill

I just did an eircom speedtest.......



This is from their 2MB package.

Skittle

Right it's 10:45pm on a Friday night, and here's my ping to my Multiplay.co.uk BF2142 games server:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         192.***.***.*** -    0 |   14 |   14 |    0 |    2 |   16 |    0 |
|            b-ras1.blp.dublin.eircom.net -    0 |   14 |   14 |    0 |   14 |   32 |   15 |
|     pos11-3.coreb.cwm.dublin.eircom.net -    0 |   13 |   13 |  125 |  138 |  156 |  125 |
|      pos4-0.corea.the.london.eircom.net -    0 |   13 |   13 |  140 |  152 |  172 |  140 |
|      ge-1.linx.londen03.uk.bb.verio.net -    0 |   13 |   13 |  140 |  154 |  172 |  172 |
|   xe-3-1.r01.londen03.uk.bb.gin.ntt.net -    0 |   13 |   13 |  140 |  156 |  234 |  234 |
|   mpuk-0.r01.londen03.uk.bb.gin.ntt.net -    0 |   13 |   13 |  140 |  182 |  313 |  140 |
|               underhill.multiplay.co.uk -    0 |   13 |   13 |  140 |  152 |  157 |  157 |
|________________________________________________|______|______|______|______|______|______|

Now here's my ping to the www.eircom.net website:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         192.***.***.*** -    0 |   13 |   13 |    0 |    0 |    0 |    0 |
|            b-ras1.blp.dublin.eircom.net -    0 |   13 |   13 |    0 |   13 |   16 |    0 |
|     pos11-3.coreb.cra.dublin.eircom.net -    0 |   13 |   13 |    0 |    9 |   16 |   16 |
|                          159.134.125.15 -    0 |   13 |   13 |    0 |    9 |   16 |   16 |
|                         159.134.198.138 -    0 |   13 |   13 |    0 |   10 |   16 |   16 |
|________________________________________________|______|______|______|______|______|______|

See the difference? The minute the traffic hits the external internet, it all goes to hell. I've raised this with Eircom and am awaiting "an Engineer to call me". If they don't I'm gonna ring them again and again and again.

More people have to raise this issue or else Eircom won't address it.

lucernarian

I have an idea on what servers are involved in this, though it's only an educated guess. The CRA part of the dns suffix in the second tracert is the same as the CRA code that stands for Crown Alley exchange, which could be the location of your usual RAS or whatever. I *think* that CWM stands for eircon's National command centre (or something called like that) in CityWest.

Mind you, even if I am right on this, it will probably make no difference.

Going by Dataisgod, that those on the SRL RAS (e.g. North Dublin - Summerhill is their tandem exchange I think) have been fixed up but the CWM part still needs solving.

jame5_b

I have 2mb package with eircom too as its unbelievably slow lately.. i did a speed test on the eircom site and got 24.93kbps. i know for definite its not the computer because last i was running bt wireless in rented house for college and it was perfect. i rang eircom and they said they will send out a technician but i think il switch to a different company.
Has anyone found a solution to the problem yet?

netman

Well, everything's working fine for me now but I've only started using broadband around midnight, and the problem's usually gone from 11pm.

I did however receive this:

We apologize for the delay in responding to your query.

In relation to your query there was an temporary outage in eircom DSL network affecting customers routing traffic through Belcamp DSL Bras -b-ras1.blp.dublin.eircom.net

Network Event: BLP-SRL transport failure 140 m/bit Service Affected: PSTN and DSL traffic

This issue has been fixed by eircom field engineers and full traffic has been restored. We apologize for all the inconvenience caused.

So it looks like there was a real problem and it looks like they've fixed it...
Guess I'll find out tomorrow.

Thrill

Cork eircombb 2mb

As usual, my speed has gone up since around 12 tonight.
This is frustrating as i want it during the day.

I've noticed that on the fifth or sixth hop of every tracert that it jumps to around 200+.

Of coarse eircom says my problems are because of spyware, which is total rubbish.

Holsten

Taken now...

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:

Reply from 89.234.66.107: bytes=32 time=16ms TTL=58
Reply from 89.234.66.107: bytes=32 time=16ms TTL=58
Reply from 89.234.66.107: bytes=32 time=15ms TTL=58
Reply from 89.234.66.107: bytes=32 time=15ms TTL=58

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 16ms, Average = 15ms

So my problem is contention then, everything is pretty fast now, come the afternoon they're crap..

Thinking about Magnet now, 1:1 ratio!

Dublin_Gunner

Same issues here, think i'm on the Finglas East exchange, Dublin.


Tracing route to multiplay.co.uk [85.236.96.22]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.254
2 12 ms 12 ms 12 ms b-ras1.blp.dublin.eircom.net [159.134.155.20]
3 13 ms 12 ms 12 ms pos11-3.coreb.cra.dublin.eircom.net [83.71.113.157]
4 295 ms 294 ms 282 ms pos4-0.corea.the.london.eircom.net [83.71.112.202]
5 289 ms 277 ms 284 ms ge-1.linx.londen03.uk.bb.verio.net [195.66.226.138]
6 286 ms 287 ms 284 ms xe-3-1.r01.londen03.uk.bb.gin.ntt.net [129.250.2.46]
7 268 ms 274 ms 272 ms mpuk-0.r01.londen03.uk.bb.gin.ntt.net [83.231.146.174]
8 290 ms 287 ms 287 ms www1.multiplay.co.uk [85.236.96.22]
Trace complete.


As soon as it hits the pos4-0.corea.the.london....... it all goes to hell.

I've noticed this over the past week. Pinging Irish sites seems to be fine.

Skittle

Yep, I'm on the Finglas East exchange too. Pings are still bad but it seems only to London destinations.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         192.***.***.*** -    0 |   47 |   47 |    0 |    7 |   16 |    0 |
|            b-ras1.blp.dublin.eircom.net -    0 |   46 |   46 |    0 |   29 |  375 |   15 |
|     pos11-3.coreb.cra.dublin.eircom.net -    0 |   46 |   46 |    0 |   22 |  282 |    0 |
|      pos4-0.corea.the.london.eircom.net -    0 |   46 |   46 |  125 |  148 |  375 |  140 |
|      ge-1.linx.londen03.uk.bb.verio.net -    0 |   46 |   46 |  125 |  149 |  500 |  141 |
|   xe-3-1.r01.londen03.uk.bb.gin.ntt.net -    0 |   46 |   46 |  125 |  167 |  562 |  125 |
|   mpuk-0.r01.londen03.uk.bb.gin.ntt.net -    0 |   46 |   46 |  125 |  160 |  562 |  156 |
|               underhill.multiplay.co.uk -    0 |   46 |   46 |  125 |  159 |  625 |  140 |
|________________________________________________|______|______|______|______|______|______|

Nexus

Got a reply from Eircom. Same old crap.

eircom Limited. Registered in Dublin. Registration Number 98789.
Registered Office - 114 St. Stephen's Green West, Dublin 2.
**************
Dear **********,

Thank you for contacting eircom net broadband support with your e-mail
dated 15/5/07.

In relation to your query, we have no reports of slow speeds or any sort
of network congestion in your area during peak hours.If you wish to have
your individual case fully troubleshooted for slow speeds please contact
the technical support helpdesk on 1890 260260 to have your case sent
for investigation.

Broadband Support: 1890 260 260

Option 1 - Home Starter,Home Plus,Home Professional,BROADBAND TIME
Option 2 - Business Starter,Business Plus,Business Enhanced

Lines are open from 8am to 10pm, 7 days.


We are unable to escalate unless "real-time" tests are carried your
with a support agent.



Kind Regards,

eircom net
Broadband Support

Dublin_Gunner

I got this reply:

Dear ******,

Thank you for contacting eircom net broadband support with your e-mail
dated 13/5/07.

In relation to your query we are aware of the recent high latency and
ping times issues to UK.

The issue has been reported to Eircom Network Core Operations team and
is still under investigation.

We apologize for all the inconvenience caused.



Kind Regards,

eircom net
Broadband Support