Nokia 6300 problems

oldboy

Hi Folks,

I just got a new 6300 nokia and have been having problems for the last week or so. Basically the phone will power cycle intermittently or sometimes make a screeching noise and turn itself off when you are on a call.

I'm on meteor billpay.

Just wondering has anybody else had the same problem. Of course its an intermittent problem and when I went back to the shop it was working fine and they did f#@k all about it.

Looks like a phone issue as over on the nokia forums people are having a similar issue
http://discussions.nokia.co.uk/discussions/board/message?board.id=phones&message.id=15528

I just want to see if anybody else in Ireland has had the same issue

Shredneck

Haven't had the same isseu - but this is certainly a handset fault.
I assume the phone is within warantee in which case the store should have no problems sending it for repair.

( . )( . )

oldboy bring it to MPRC in sandyford they'll sort it within 3 hours. sounds like an internal power problem.

http://www.mprc.ie/

JNive

out of interest what software version is on that handset,
the one in use by the prototype in O2 at the moment is v4.70 ( 24-01-07 ) RM-217

to get the info, just type *#0000#

( . )( . )

prototype , they still use that line?

http://hunajatehdas.net/nokia/firmware/index_en.php?model=6300

JNive

not verbally, its what is stamped on the phone lol.
its actually referred to as a test sample, whereas the ones customer get for end-use = production samples

oldboy

Hi folks,

software on the phone is - v4.70 24-01-07 RM-217 same as the "prototype".

I cant update the software on the web as its not avail yet. Nokia software updater doesnt have the phone listed.

But it deffo seems like a hardware fault. I'll be back to the meteor store tomorrow. Will update as to how I got on.

Apart from the power issues and seemingly short battery life its a nice phone.

Thanks for the replys

JNive

to be honest, both those issues may be related if the voice quality is caused by internal power issues

( . )( . )

oldboy wrote:

Hi folks,

software on the phone is - v4.70 24-01-07 RM-217 same as the "prototype".

I cant update the software on the web as its not avail yet. Nokia software updater doesnt have the phone listed.

But it deffo seems like a hardware fault. I'll be back to the meteor store tomorrow. Will update as to how I got on.

Apart from the power issues and seemingly short battery life its a nice phone.

Thanks for the replys

do yourself a favor and bring it to MPRC in sandyford they'll sort it within 3 hours. http://www.mprc.ie/

you'll be waiting weeks for meteor to sort it...

jaffa23

Just got my second 6300, only had first one a couple of weeks.
This is on Meteor billpay and the problem is receiving MMS.The settings
were already installed on the handset and I can browse the web and send MMS but can't receive any. Second handset has same problem. Carphonewarehouse are a disaster to deal with, I love the phone and don't want to change to a different handset. Can anyone help???

chrislad

Have you tried deleting the settings and sending fresh ones? With Meteor, you also need to send a blank MMS to yourself to activate receiving MMS.

jaffa23

Thanks chrislad.
Have done all, over and over again. Downloaded settings from Nokia website,Meteor website and also got them sent directly to handset. I am baffled by the fact that I can browse web and send MMS but cant receive. Surely if it was a problem with settings I wouldn't be able to send MMS,but don't know a lot about it.
Would local Nokia service centre help or is it more complicated than that I wonder?
Also, another thread here mentions an SE880i or 810i with similar problems on Meteor. The guy mentions that his account details weren't correct and that this was the problem. Any ideas??

whisht

OK. Long shot here, but have you gone into MMS message settings and there is a section - Allow MMS Reception (should be set to yes) and then another setting for incoming mms messages where you can choose auto, manual after prompt or reject.

jaffa23

Thanks whisht.
Have done all and all checked in Carphonewarehouse as well. They at first told me to get settings sent direct to phone, no difference. When I went back a third time they said it was sim card not handset that was problem,but a different Meteor sim doesn't work either.
Eventually they gave me a new handset but its the same. Could go back and get different make and model but choice isn't great,would prefer to keep this one. Had trouble with settings on phones with this retailer before.

mickjohnlong

i had the same problem with the charging but i tried my old charger and it worked fine

sudzs

jaffa23 wrote:

Just got my second 6300, only had first one a couple of weeks.
This is on Meteor billpay and the problem is receiving MMS.The settings
were already installed on the handset and I can browse the web and send MMS but can't receive any. Second handset has same problem. Carphonewarehouse are a disaster to deal with, I love the phone and don't want to change to a different handset. Can anyone help???

I got a Nokia 6300 from The CarphoneWarehouse yesterday and there are no games on it. No applications, a pathetic 14 ringtones to choose from... just really disappointing.

The demo phone in the O2 dhop had loads of stuff on it. Should I have bought from there or would itmake any difference?

Can they do anything for me if I go back to the shop today do ye think??

Edited to say... I found them... on the memory card.

But that seems to keep doing a disapearing act. Now you see it, now you don't1 Have to turn phone off and back on again for it to reappear.

Anyone else???

JNive

yup, the ole memory card issue is widespread, and apparently can be fixed via the nokia service centres, how do these things slip by manufacturing and Quality Testing.

sudzs

JNive wrote:

yup, the ole memory card issue is widespread, and apparently can be fixed via the nokia service centres, how do these things slip by manufacturing and Quality Testing.

Yep!

I went back to the shop with it and after spending ages convincing them there was a problem they gave me a new phone. And so far so good.

They said out of around 12 they'd sold, mine was the third to be brought back with that problem. :rolleyes: