Problems with Sky anytime

mathias

I have a sky HD box and sky anytime is available now on the main menu , however , when its selected , the anytime screen comes up , ( with a preview pane in the top right hand corner , and after about 10 seconds the screen goes black and wont come back !

I have to select all channels to get the main menu back , this happens every time I try to use it , Everything else on the sky menu seems to be working fine ,

Has anyone else seen this , and if so is there a fix ?

DigiDec

Haven't seen this before, but you could try a planner rebuild (services 4, 01 select) and see if it makes any difference.

mathias

No its not the planner , did a re-build and nothing happened , also forced a SW upgrade , still the same , the only difference I can make to it is by putting the output of the HD box in 1080 instead of Auto , then it will show the screen upon selection , but on changing options the screen goes black and wont come back , If I select all channels then Im back to normal ( working fine ) TV but anytime will not work for me.

Im starting to think its the TV !! But it works fine on all other channels etc. ? Its a panasonic LCD by the way.

DigiDec

Is the HD box connected to the TV by HDMI

mathias

Yes its connected with HDMI

DigiDec

Try pulling out the HDMI cable and re-insert it making sure its "fully home" at both ends, be sure to pull the power plug first. Sounds as if it might be a HDCP issue but I am certainly no expert.

mathias

Tried that , still no joy , The set is fully HDCP compatible , so dont think it can be that , this has me stumped , cannot tell really whether its sky or the set at fault !!

byte

At work, I've noticed something similar when Anytime menu is up, though I was blaming the HDMI distribution unit (there's 8 LCD's fed from it). While in the Anytime menu, if I used down arrow, the picture usually came back though.