Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Problem with scanner

  • 18-04-2007 5:19pm
    #1
    shayser
    Closed Accounts Posts: 1,650 ✭✭✭


    I've a CanoScan LIDE 30 flatbed scanner connected via usb to a Windows XP machine. The device appears in device manager but does not appear to the supplied scanning software. Paint Shop Pro does not see the device either.

    I've used the latest driver from Canon and installed/uninstalled several times. Any ideas?


Comments

  • #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    You can download the Canoscan Toolbox from the Canon website when you type in the details of the scanner you have. Maybe that will work with the scanner.


  • #3
    shayser
    Closed Accounts Posts: 1,650 ✭✭✭shayser


    Thanks Ruu, did that. No joy.


  • #4
    SeanW
    Registered Users, Registered Users 2 Posts: 9,168 ✭✭✭SeanW


    Make sure the USB cable at the back of the scanner is pushed in all the way.

    It may sound silly but it's something I found when I bought a Canoscan LIDE recently, that the physical design of the USB port can decieve you into thinking the USB cable is all the way in when it isn't.

    IF that's what's causing your problem, it's really easy to fix.


  • #5
    shayser
    Closed Accounts Posts: 1,650 ✭✭✭shayser


    I have two of these scanners and neither work on this computer. Works grand on another computer. Changed USB cables also. Must be something to do with TWAIN I think.

    Also have a HP PSC 1200 printer/scanner. The scanner on this does not work either. The printer does.


Advertisement