urgent help needed

ROCKMAN

my two year old got at my phone now i have what looks like headset symbol in the center of the screen , i can ring out but thats it call goes dead as soon as it's answered my phone is a Nokia 6101 please help i cannot ring support or anything

neilled

ROCKMAN wrote:

my two year old got at my phone now i have what looks like headset symbol in the center of the screen , i can ring out but thats it call goes dead as soon as it's answered my phone is a Nokia 6101 please help i cannot ring support or anything

Rockman, looks likes your two year olds drool has gotten into your phone and done something to it. Bring it into a phone shop for them to send it for repair (which if its possible there will probably be a charge for). Or alternatively just look up the website of your network and get a customer care number there which you can call from a landline......

jimmycrackcorm

check that there isn't anything joining any pins on the headphone port.

Tom Dunne

I would start by taking out the battery, putting the battery back in and switching on the phone.

Sam Vimes

ROCKMAN wrote:

my two year old got at my phone now i have what looks like headset symbol in the center of the screen , i can ring out but thats it call goes dead as soon as it's answered my phone is a Nokia 6101 please help i cannot ring support or anything

sounds like moisture damage tbh. you can send it off for repair with the place you bought it but its unlikely they'll do it. if its o2, try getting them to swap it out. they have a good swap out policy. don't tell them your two year old got at it.

if you want to ring support:

o2 prepay: 1850 60 17 47
o2 bill: 1909

voda prepay: 1850 20 87 87
voda bill: 1907

meteor pre and bill: 1905

but they'll just tell you to go to a shop

quintron

Is it not just in a headset profile? So calls don't route through the speaker hence it going dead?
Or does the phone actually go dead?
Don't know about the model but usually a short press of the power button gives you option to switch profile.

ROCKMAN

Thanks all got it fixed neighbour's teenager fixed it .Dirt (dust) in connection .My kid turn headset on but dust was not letting it turn off.

Sam Vimes

ROCKMAN wrote:

Thanks all got it fixed neighbour's teenager fixed it .Dirt (dust) in connection .My kid turn headset on but dust was not letting it turn off.

ooo lucky. most times when the headset icon won't go away its because moisture has broken the connection

ROCKMAN

Well the neighbour's lad use hairdryer on low to clean it, so u could be right, may have dry any moisture up??

Random

Plug a headset in and plug it out again. This sometimes works.