Internet problems

hawker

Recently I lost the use of my phone line for several days due to a storm in the area. I contacted the phone company who promply fixed the fault and I got my phone back. However, I cannot get into the internet ever since. When I try dialling up the following error appear 'Make sure modem is connected to the phone line'. Everything seems fince with cables and connections.

Has anyone any ideas?

Thanks

coldfeet

Your brave to be still dialing up, who's your isp

Ruu_Old

Check the diagnostics in Phone and Modem options in Control Panel, make sure you are getting a response.

hawker

coldfeet wrote:

Your brave to be still dialing up, who's your isp

Unfortunately where I am, I don't have a choice.

Eircom are my isp but I don't pay my bills to them.

hawker

Ruu wrote:

Check the diagnostics in Phone and Modem options in Control Panel, make sure you are getting a response.

Will try that this evening. Thanks for your reply.

irlrobins

If your phone line got knocked out during a storm and your PC was connected to phone socket at the time the chances of the modem being fried are pretty high. Check the diagnostics as Ruu suggests and if you get no response you need to replace modem.

Puteq

yeah i would bet money its the modem. i usually use hyperterminal to test dialling out from a modem, i just ring my own mobile number. but as irlrobins said, odds of your modem being fried are really high.