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Help with particular interview questions

  • 15-04-2007 07:17AM
    #1
    Closed Accounts Posts: 141 ✭✭


    Hi all
    I've moved down to NZ and have lots of interviews lined up. Anyway, I went to one on friday and they asked me the 2 questions I really hate. Can someone help me with these, or give me an example of an answer I can give?

    Q1: Can you give us an example of an instance where you exceeded customer expectations?

    Q2: Tell us about a time where you have had to deal with a difficult customer, and how you dealt with his demands?

    I'd love some help, I have another interview tomorrow morning,
    thanks


Comments

  • Closed Accounts Posts: 56 ✭✭MissFitz


    What type of work is it? Customer service / tech support, etc.? What type of company?


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