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Help with particular interview questions

g-punkteffekt · 2007-04-15 06:17:53

Hi all I've moved down to NZ and have lots of interviews lined up. Anyway, I went to one on friday and they asked me the 2 questions I really hate. Can someone help me with these, or give me an example of an answer I can give? Q1: Can you give us an example of an instance where you exceeded customer expectations? Q2: Tell…

15-04-2007 6:17am

#1

g-punkteffekt

Closed Accounts Posts: 141 ✭✭

Join Date: January 2006

Posts: 120

Hi all
I've moved down to NZ and have lots of interviews lined up. Anyway, I went to one on friday and they asked me the 2 questions I really hate. Can someone help me with these, or give me an example of an answer I can give?

Q1: Can you give us an example of an instance where you exceeded customer expectations?

Q2: Tell us about a time where you have had to deal with a difficult customer, and how you dealt with his demands?

I'd love some help, I have another interview tomorrow morning,
thanks

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Comments

#2 15-04-2007 3:41pm

MissFitz

Closed Accounts Posts: 56 ✭✭

Join Date: April 2007

Posts: 50

What type of work is it? Customer service / tech support, etc.? What type of company?

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