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Broadband Support - Time to Answer

  • 13-03-2007 1:38am
    #1
    ken90
    Registered Users, Registered Users 2 Posts: 194 ✭✭


    Who is your Broadband Provider?
    How long were you waiting?
    Did they answer?

    This is only for genuine callers to support.


Comments

  • #2
    ken90
    Registered Users, Registered Users 2 Posts: 194 ✭✭ken90


    I'll start it off.

    Broadband Provider? BTIreland Home

    How long were you waiting? 1 Hour, 46 minutes

    Did they Answer? NO


  • #3
    BigMoose
    Registered Users, Registered Users 2 Posts: 1,217 ✭✭✭BigMoose


    Broadband Provider? Irish Broadband

    How long were you waiting? 2 minutes

    Did they Answer? Yes - and solved the problem with a next business day call out.


  • #4
    Aeneas
    Registered Users, Registered Users 2 Posts: 245 ✭✭Aeneas


    Broadband Provider: BT Broadband
    How Long Holding for Support: 20 minutes, then at 9pm got message that the service was now closed
    Did I get assistance: No


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