Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Inspiron 9400 Problem

  • 01-03-2007 12:03pm
    #1
    dib
    Registered Users, Registered Users 2 Posts: 412 ✭✭


    I recently bought a Dell Inspiron 9400 and I am having a few problems with it now.

    It's only about 3 months old and since about 3 weeks ago, every time I try to shut the system down I have to click through about 10 - 15 "End Program" windows. Some of these are "MCI Command Handling", "MB Dummy Window" and so on and so forth.

    Two questions for you guys.

    1) Does anyone know what the story is there and is there anything I can do to resolve this issue?

    2) Why are Dell going to charge me €50.82 to fix this problem over the phone when it is still under warranty?


    Any help would be much appreciated.


Comments

  • #2
    majiktripp
    Registered Users, Registered Users 2 Posts: 2,471 ✭✭✭majiktripp


    Dell were going to charge you because its a software issue not covered under their warranty - which only covers hardware failures.
    As for the errors it appears its being caused by some software your may have on your machine or indeed possibly virus related.
    http://www.microsoft.com/downloads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en
    This download link and application are supposed to fix the error


  • #3
    dib
    Registered Users, Registered Users 2 Posts: 412 ✭✭dib


    That's much appreciated!!

    Not sure about virus related. The only sites I've visited on the laptop are the odd discussion forum like www.boards.ie or www.metalireland.com and my bank's online log in. I haven't opened any attachments I haven't been expecting.

    Interesting thing to note is that if I log off first and then hit the shut down option there are usually no problems.

    I'll give that fix a shot anyway. Thanks!!


  • #4
    BostonB
    Closed Accounts Posts: 18,056 ✭✭✭✭BostonB


    Those errors look familar I think I've seen them on my Dell 9400 aswell.


Advertisement