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Zen v plus problem

  • 28-02-2007 3:09pm
    #1
    Aquitaine
    Closed Accounts Posts: 123 ✭✭


    My Zen turns on fine but then after a few seconds displays a lock icon and shuts off. Its not in the lock position. If i attach it to my pc it works fine - i can browse and player music. I have tried resetting it, applying firmware updates but no joy.


Comments

  • #2
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,431 Mod ✭✭✭✭pleasant Co.


    What Creative Zen is it?


  • #3
    BostonB
    Closed Accounts Posts: 18,056 ✭✭✭✭BostonB


    The Thread Title is Zen V ....


  • #4
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,431 Mod ✭✭✭✭pleasant Co.


    BostonB wrote:
    The Thread Title is Zen V ....
    Yes I realised that after posting :D


  • #5
    Aquitaine
    Closed Accounts Posts: 123 ✭✭Aquitaine


    I just want to bump this up because i really want to get it fixed. Creative just keep sending me on urls of things to try but nothing works. Basically i turn the zen v plus on, it powers up as normal but once it has loaded it displays the currently played song title a padlock appears in the top right hand corner, the screen goes black and thats it!


  • #6
    sham69
    Registered Users, Registered Users 2 Posts: 2,322 ✭✭✭sham69


    Hi,
    I have a zen vision M and have had no problems with it.
    The only thing I can suggest is to reset it (using the reset pin at the bottom of the player) or else try a different firmware.
    It may be just a faulty player.
    Sorry I know you have probably tried these ideas already.
    Good luck with it.


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  • #7
    sham69
    Registered Users, Registered Users 2 Posts: 2,322 ✭✭✭sham69


    sorry just read the post that said you tried both of these options.
    Should have read it more carefully.
    Normally creative are quite good replacing faulty goods have you tried ringing them?


  • #8
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,431 Mod ✭✭✭✭pleasant Co.


    could you post one, or all the email responces you received / sent, from / to creative, removing any serial numbers. Please.


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