More Vista Q's

prospect

Hi,

I have Win XP Pro Svc PK2 running on a network, and just bought Windows Vista Business Upgrade.

My machine easily meets the minimum requirements, but I cannot install the thing.

I have tried the option to upgrade, i.e. keeping files, and also the option to do a clean install. I also tried to boot from the DVD to install.

However, I am getting the following error message:
Network problems preventing installation 0x80070005.

I have even tried installing with the internet open in the background.
I have full admin rights etc, and broadband internet!

Also, the upgrade advisor wont work for me either, it downloaded and installed fine, but tells me to try later, or remove it and download the latest version?

Any help would be appreciated.

petes

Have you tried installing without the network attached?

prospect

Nope, I assumed it needed the internet to be connected to work.

But, I'll give that a go.

Hence, I will be offline now for a while....



























..... Okay I am back.

I logged on as the administartor on the local machine, and same problem.

McAlban

You Using Firefox or Opera?

Vista has a habit of Going by IE7's offline/Online Setting.

prospect

Was using firefox, but removed it completely.

Now using IE7, an it is set as default.

Here is what is happening:

I choose install from the DVD splash screen:
Get updates - No
Enterserial number - Did this
Accept Licence - Yes
Type of installation - I choose upgrade
Checks compability - Dell Media, Sonic MyDVD, Messenger 5.1, ATI Control Panel and Sun Java Scheduler all incompatible. I choose NEXT
It copies windows files 100%
it Gathers files 100%
Then on expanding files, at different percentages it comes up with this error:

Windows cannot install required files. Network problems may be preventing windows from accessing the file. Make sure the computer is connected and start the installation again, Error code : 0x80070005

0ubliette

If you can, id advise using a different machine. I was isntalling business upgrade on my own machine here, and it crapped out twice with a blue screen. I just did it on a standalone laptop instead, and hey presto, its working.

Ginger

Copy the DVD to your hard disk and start again.. Vista has some issues with DVDs on boot which is probably the issue.

Ginger

And I am going to ask a very silly question the OS bits match as in you are installing a 32bit OS from a 32bit OS rather than installing a 64bit OS from a 32bit OS?

Also turn off your viris scanner before installing..

astrofool

He's already in Windows, so not a boot issue. It sounds like an optical drive problem and/or hard disk issue. Is there enough free space? Basically it's trying to copy the install files to the hard disk, fails and gives a generic error on accessing the files (which can be network located but are not in this case).

Ginger

Basically its the same issue one of our users had here.. just copy the DVD contents to the hard disk and it should be ok.. Did you get the media or download from WindowsMarketplace?

prospect

Cheers for the replies, to answer the suggestions and questions above:

Installing on a different machine is not an option really. I need it on my computer.
I am not booting from the DVD, it is not that type of upgrade, i must install from windows.
The DVD is the 32-bit version, (I assume my WinXPPro is also 32-bit, how do i check?)
The virus scanner was uninstalled completely
I bought the DVD from Komplett.ie
There is 124Gb free space on my HDD.

I will try copying the DVD to my HDD.

Cheers again.