Dublin Bus Refunds

irlrobins

Hey all,

I've been collecting all my Dublin Bus Refund tickets for a few weeks now and have about 20 odd euro's worth. I went on the Dublin Bus website today to see if there is any limit to claiming these (i.e. within a year of refund being printed). Didn't see anything about a time limit but I did read that in order to claim a refund, both the fare and refund part of the ticket must be handed in.

But what I've been doing is tearing off the fare part and keeping the refund part. Does this mean I can't claim my refunds?? Has anyone claimed refunds without the fare part of ticket?

Thanks

SickCert

Just go in and show them to the staff.
Some cases of undesirables entering empty buses and printing off 50 x €1 change tickets have arises but the times and dates always give them up!

markpb

The last time I brought tickets in (about a month ago), about 1/4 of them didn't have the actual tickets attached but the girl said nothing to me. The poor guy beside me got an awful bollocking from the person serving him for the same thing though. I guess it's just luck.

Red Alert

If they want the fare bit attached why don't they print the change bit onto the end so it's say:

ADULT SINGLE (<-- different topic, but they don't do returns anyway?)
1.30
Cash 2.00
Cash Due 0.70

or similar - but no that would actually make it easy to comply with the rules?

AlekSmart

Interestingly enuf Redser,that facility is indeed available.
One of the benefits of the TGX machine is thje ability to pre-enter the amount tendered before issuing the fare ticket.
This ensures that both Fare and Change Ticket are printed together...dead simple innit....

However,this tends to depend on the Person tendering the Overpayment actually making it obvious to the driver that they are tendering a €2 coin or whatever.

The usual and generally perfectly acceptable method of paying cash fare is for the Passenger to say €1 or €1.40 or whatever....Most Drivers will accept that that is the amount being tendered.
Now it may well be 88c or €1.26 and a few flat washers but Most drivers will not resort to carrying out a close visiual inspection of the contents and will thus simply issue the fare-value requested.

The Problems arise...and BOY do they....when a pax ASKS for a fare such as €1.40 whilst dropping €1.50 into the vault.
Once the Driver hits the fare button the money drops,but instead of taking the ticket and moving on the vexatious customer tends to draw themselves erect and make some exhortation along the lines of....."What about My Change then ? " or "Are You Not giving any change "

It is of course perfectly possible for a clean living and righteous Driver to count Each and EVERY cash amount and this would remove all the current wailing and gnashing of teef over the supposed conspiracy to deprive people of their change.

The collorary of this of course is that if a Driver counts one persons amount then EVERYBODY else must get the same treatment.
At a guess this would add at least 25% IMMEDIATELY to the present ridiciously elongated dwell times but of course it would satisfy the needs of those small percentage of customers who desire Personal Service from a Mass Transit System.

Quite possibly the very worst example in the Universe of this Mad Dwell Time scenario can be seen each and every day at the Northbound 16A Stop in O Connell St.
Dwell times of up to 7 mins are not unusual here thanks to a stark refusal of DB to recognize a problem and DO something about it.

The Change Ticket pahlavah threatens to spread this type of occurrence to other routes also unless it`s nipped in the Bud.....

Ah well..lets move on to what special arrangements are Dublin Bus going to put in place for next Saturdays event in Croker.......????

Capt'n Midnight

Does any charity take them ?

AlekSmart

Good Point Cap`n.

ALL of the major Dublin Based Charities will accept DB change scrip either singly or,preferably,in bulk.
Concern.
St V de P.
ALONE.
Trocaire,and several smaller charities will be happy to recieve the damn things and use them for charitable works.

In the immediate aftermath of the Euro Change over Dublin Bus suspended change ticket issue and instead made a donation to a basket of Charities equivalent to the average Change Ticket amount for that month.
Instead of formalizing and building on that system we saw a return to the status-quo pretty damn quickly.

I`m of the opinion that it is yet another example of our native reluctance to embrace the concept of "The Greater or Common Good"
Instead we harbour a strong belief that each and every INDIVIDUAL has the right to seek the Full Fulfillment of THEIR desires even if that materially detracts from the level of service available to the "Rabble"......:rolleyes:

MLM

I've only ever brought the refunds in, never with the ticket. I've had no problems getting a refund yet.

irlrobins

Cheers all

sophie.sperner

Dear,

I'm looking for an office in the Dublin centre, where it is possible to refund a bunch of my Dublin bus tickets.

Could you please tell me the direction?

Thank you in advance.

doubletrouble?

sophie.sperner wrote: »

Dear,

I'm looking for an office in the Dublin centre, where it is possible to refund a bunch of my Dublin bus tickets.

Could you please tell me the direction?

Thank you in advance.

59 Upper O’Connell Street,
Dublin 1,
about 100 yards past henry street going towards parnell square.

phonypony

do you reckon they'd still accept those receipts with refunds due in £ punts, or is that a long shot? I have a whole load I never got around to cashing in...

L1011

phonypony wrote: »

do you reckon they'd still accept those receipts with refunds due in £ punts, or is that a long shot? I have a whole load I never got around to cashing in...

Yes. There is absolutely no time limit, I dropped in a few pounds worth I found lying at home, almost illegible at this stage but still changed.

Make a point of telling them they're pence as otherwise you'll get the pence amount in cents rather than converted to Euro.

Carawaystick

AlekSmart wrote: »

I`m of the opinion that it is yet another example of our native reluctance to embrace the concept of "The Greater or Common Good"
Instead we harbour a strong belief that each and every INDIVIDUAL has the right to seek the Full Fulfillment of THEIR desires even if that materially detracts from the level of service available to the "Rabble"......:rolleyes:

Your employer doesn't make it easy for their customers to figure out the price of their fare ahead of time, by removing their stage markers, or previously not being able to tell outer suburban passengers the fare unless a lengthy phone call was made during business hours...

I appreciate your employer has treated your suggestions with as much courtesy as their customers during the years, and don't provide a method to prepay the lower fares unlike in earlier times when the 2/10 journey prepaid tickets were available.

AlekSmart

Carawaystick wrote: »

Your employer doesn't make it easy for their customers to figure out the price of their fare ahead of time, by removing their stage markers, or previously not being able to tell outer suburban passengers the fare unless a lengthy phone call was made during business hours...

I appreciate your employer has treated your suggestions with as much courtesy as their customers during the years, and don't provide a method to prepay the lower fares unlike in earlier times when the 2/10 journey prepaid tickets were available.

FIVE years later..... !!

What my employer does is strictly a matter for themselves...but I agree with your point re the pre-payment option for Lower Fare units..

Only problem was the old style 10 Journey mag-stripe and previous tickets were astoundingly well subscribed by many customers who managed to stretch those ten journeys well into three figure territory.......sigh...the good old days

IF we are forced to retain the old DUTC Fare-Stage methodology,then it should at least be operated to the standards of the DUTC,which includes identifying the specific Fare-Stages for the customer...oops..passenger...(The DUTC did'nt really have a Public Relations Dept )

SilverLiningOK

Why not get a Leap Card ? It does away with the need for exact change and cashing in refunds. And the fares are cheaper too. I have been using one since last December and find it great.

Dravokivich

SilverLiningOK wrote: »

Why not get a Leap Card ? It does away with the need for exact change and cashing in refunds. And the fares are cheaper too. I have been using one since last December and find it great.

Overcharging can still occur with the LeapCard, also requiring the refund to be done in town.

senordingdong

I have a heap of these scrunched up at home. Some of them are kinda faded.

Do they have to be in neatly in order?
Am I expected to have them counted and totted up before going in?

Geog1234

Have only ever had a small number myself but would say that they don't need to be in chronological order but would suggest unfolding and making them as flat as possible and possibly putting similar amounts together e.g. all tickets due an 85c refund in one pile etc etc...

Probably no need to tot them up either but for personal reference might be handy to know precise amount you'll be getting.

Hope this helps.