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Trouble cancelling dial up account with BT

Firetrap · 2007-02-02 16:42:23

Has anyone else had a problem like this? Before my broadband days I had the Anytime backage with BT. The problem is, despite my ringing them, writing to them and emailing them, they keep billing me. Is there any way I can get through to these numbskulls that I have cancelled the account?

02-02-2007 4:42pm

#1

Firetrap

Closed Accounts Posts: 4,442 ✭✭✭

Join Date: February 2005

Posts: 4314

Has anyone else had a problem like this?

Before my broadband days I had the Anytime backage with BT. The problem is, despite my ringing them, writing to them and emailing them, they keep billing me. Is there any way I can get through to these numbskulls that I have cancelled the account?

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Comments

#2 02-02-2007 9:19pm

misterq

Closed Accounts Posts: 382 ✭✭

Join Date: January 2002

Posts: 360

They are so incompetent, you usually have to make a complaint before they do anything.

Says the guy who hasn't received a bill from them since March 2006.
(Don't worry, the still take the direct debits)

:rolleyes:

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