Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

NTL - New charges - direct debt

  • 26-01-2007 12:43PM
    #1
    HighWire
    Registered Users, Registered Users 2 Posts: 238 ✭✭


    Has anyone seen the new charges from NTL?

    If you dont pay your bill by Direct Debt they will charge you extra.


Comments

  • #2
    tabatha
    Closed Accounts Posts: 1,078 ✭✭✭tabatha


    i was just on to them about it today. this is what happened to me.

    i have the basic cable and bb with them. in november i had a problem with my bb and when i called them they said i wasnt set up with it on there system. so they said they would set me up. called again in december with another problem and they said i wasnt set up! so they said they would again. anyway, last week i called again with a problem and same story! then the bills arrive. i always paid 114 euro every two months. i get a bill first week in jan saying i owe 28 euro. no mention of my bb on the bill. i called and told them again that i had it. the next day they call me and say "great news, we have bb in your area now, would you like it???" its in my area years. i could have screamed. my husband has now said shag them. yesterday i get another bill to say i am in creait 70 euro. today i get a call from my bank to say that ntl have tried to take a dd of 155 euro from my account. was that ok? i said no way. he said he was calling as they have gotten a load of these requests in from ntl and the customers havent requested to go dd.

    they also have me down as paying with "giro". there new system changed a lot of people over to this so then they are charging them a 2 euro fee as apparently thats what the post office charge ntl for payments made in there.

    i am thinking of closing my account with them and changing over to sky/eircom.


  • #3
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    tabatha wrote:
    i am thinking of closing my account with them and changing over to sky/eircom.

    I strongly dislike sky and was always quite pro NTL. Then UPC started doing things. I am now strongly considering Smart and Sky.


  • #4
    tabatha
    Closed Accounts Posts: 1,078 ✭✭✭tabatha


    i havent looked into smart much, must do that.


Advertisement