cpu 100%

katiepwr

Hi i am having a problem with my pc, my os is windows 2000, when i click to run a program the following happens:

The application fails to start.
There are no error messages and no windows that open. Nothing to indicate the nature of the failure
The CPU usage hits 100% and stays there.

can anyone help me

Ruu_Old

Try running an anti virus can.

katiepwr

thank you ruu

if there are viruses on my comp do i need to reinstall everything??

layke

An Antivir should detect it and remove (or attempt to).

You won't have to reinstall, just clean it. However a lot of AV proucts are crap and never manage to remove it so you may have to do it manually.

Let us know how you got on after a scan.

iremex

you shouldnt need to buy running something like trend doctor(its a free checkup by trend done online) or AVG to download a quick AV.

firstly check the process levels in the task manager and see what has the highest level of memory and CPU.

katiepwr

thanks lads


so if i download a free antivirus scan will it direct does it specify where the viruses may be located?
Then is it just simple case of just hitting the delete key??

petes

katiepwr wrote:

thanks lads


so if i download a free antivirus scan will it direct does it specify where the viruses may be located?
Then is it just simple case of just hitting the delete key??

They should delete them automatically. Also its probably best to run the virus scan in safe mode.


Also do a spyware scan using something like ad-aware.

Ruu_Old

Normally the anti virus program will take the best course of action, either delete the file or put it somewhere safe, like quarantine or something else.

iremex

Free antivirus software.....
AOL's new free-for-everyone antivirus software is based on Kaspersky's proven virus-protection engine. Although some features are missing, you can get the same essential virus protection for free. The catch is that you must accept AOL's end-user license agreement (EULA), which stipulates that AOL and its partners can send you an unspecified amount of "special offers." (You can opt out later.) Like Kaspersky Anti-Virus 6.0, the software is quick and doesn’t affect system performance as much as others.

Free antivirus program....
If you are put off by AOL's EULA, independent tests confirm that AntiVir PersonalEdition Classic is more effective than two other free software titles, AVG Free Edition and avast! 4. However, AntiVir won't prevent or detect adware or spyware. Unlike paid software, AntiVir PE doesn't scan incoming or outgoing mail and attachments. Rather, it scans files as they are opened.


AVG and AntiVir should detect and quarantine the virus. from there you can delete it.

iremex

Free antivirus software.....
AOL's new free-for-everyone antivirus software is based on Kaspersky's proven virus-protection engine. Although some features are missing, you can get the same essential virus protection for free. The catch is that you must accept AOL's end-user license agreement (EULA), which stipulates that AOL and its partners can send you an unspecified amount of "special offers." (You can opt out later.) Like Kaspersky Anti-Virus 6.0, the software is quick and doesn’t affect system performance as much as others.

Free antivirus program....
If you are put off by AOL's EULA, independent tests confirm that AntiVir PersonalEdition Classic is more effective than two other free software titles, AVG Free Edition and avast! 4. However, AntiVir won't prevent or detect adware or spyware. Unlike paid software, AntiVir PE doesn't scan incoming or outgoing mail and attachments. Rather, it scans files as they are opened.


AVG and AntiVir should detect and quarantine the virus. from there you can delete it.

katiepwr

hi lads

although i ran a virus check, i cannot now open up any of my software programs at all, for example autocad:


autocad.exe - Application error

The Instruction at "0x771c741a" referenced memory at
"0x771c741a"

The memory could not be read.

The same thing happens for all programs, im screwed

miju

out of curiosity can you open up My Documents or anything similiar like my computer ????

katiepwr

yes i can open up my computer and my documents but whatever program i go to open it does the same thing it says:

bla bla .exe
...............




im really worried now

miju

ah ok then , sorry dont know what the problem is in that case , best of luck with katiepwr

Ruu_Old

What results did the anti virus scan give?

Blazer

post a screenshot of your processes and we'll know if a particular app is running high cpu load..do this with a few programs and if possible take a screenshot of the error message..

h2s

Check the Event Viewer under Administrative tools in the Control Panel. GO to the System event viewer and check to see if there any paging faults with the Harddrive.

katiepwr

thank you to everyone who helped me on this one, to keep ye all updated i reinstalled my operating system

thanks again

Ruu_Old

Sometimes that is the easiest way.