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o2 phone credit transfer

  • 23-01-2007 9:11pm
    #1
    Closed Accounts Posts: 8,244 ✭✭✭


    Guys i have 2 o2 prepay sim cards.Im recieving 10 euro each month on the both sim cards.Is there any way of transfering the credit of one on to the other.Does anyone know if this is possible, and will the 10 euro continue or stop on the second sim card.
    Hope you under stand this:D
    Thanks in advance


Comments

  • Closed Accounts Posts: 2,784 ✭✭✭Urban Weigl


    No, it is not possible.


  • Closed Accounts Posts: 8,244 ✭✭✭drdre


    No, it is not possible.
    I read somewhere that it was possible so i will wait for some other comments and maybe someone can discuss there own experience of this if they have done it.I donot think theres anything wrong with this.


  • Closed Accounts Posts: 2,784 ✭✭✭Urban Weigl


    It is possible to transfer credit from a postpay customer to a prepay customer.


  • Closed Accounts Posts: 8,244 ✭✭✭drdre


    It is possible to transfer credit from a postpay customer to a prepay customer.
    Thanks for your help.


  • Closed Accounts Posts: 242 ✭✭Chaos_Path


    if both phones are registered to the same person whatever remaining credit can be transferred over, but not monthly registration credits.


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  • Closed Accounts Posts: 8,244 ✭✭✭drdre


    Chaos_Path wrote:
    if both phones are registered to the same person whatever remaining credit can be transferred over, but not monthly registration credits.
    Yes they are boh registered to me.How and what do i tell customer care:D


  • Closed Accounts Posts: 18 O2Feedback


    Hi Drdre

    If both sim's are prepay, while you could transfer them both to the same number you can only get credit for one of the sim's at any one time - ie. the credit on one sim would have to finish before the credit on the other would start

    If you need any help with your credit let me know

    Best Rgds
    Emer


  • Closed Accounts Posts: 8,244 ✭✭✭drdre


    O2Feedback wrote:
    Hi Drdre

    If both sim's are prepay, while you could transfer them both to the same number you can only get credit for one of the sim's at any one time - ie. the credit on one sim would have to finish before the credit on the other would start

    If you need any help with your credit let me know

    Best Rgds
    Emer

    Thanks if i get the credit transfered will i will get the credit on both sim cards every month as normal.


  • Closed Accounts Posts: 18 O2Feedback


    If you transfer the credit to one number only one of the credit amounts will apply each month (it'll start with whichever pack is older) - the same mobile number cannot have two sets of free credit applying at the same time.

    To keep receiving both amounts every month you'll need to keep the sim's seperate

    Hope this answers you question

    Emer


  • Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Emer,

    One number has 10eur on it and the other has 15eur on it. So you can cancel one of the numbers and have the other with 25eur credit?


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  • Closed Accounts Posts: 18 O2Feedback


    Hi Ciaranfo

    No this wouldn't be possible as the free credit is attached directly to the sim card

    Guys, I'm more than happy to answer your questions but won't always be checking this regularly so for any queries you have like this I'd encourage you to contact the Customer Care team who can tell you over the phone

    Best Regards
    Emer


  • Closed Accounts Posts: 8,244 ✭✭✭drdre


    O2Feedback wrote:
    Hi Ciaranfo

    No this wouldn't be possible as the free credit is attached directly to the sim card

    Guys, I'm more than happy to answer your questions but won't always be checking this regularly so for any queries you have like this I'd encourage you to contact the Customer Care team who can tell you over the phone

    Best Regards
    Emer
    Thanks i will call customer care.Thanks for you help


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