Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Problem with Sky+ box

  • 21-01-2007 04:09PM
    #1
    SMK
    Closed Accounts Posts: 190 ✭✭


    Hi,

    Twice in two days I've lost my Sky+ planner and live pause. I rang Sky on the number provided in the error message and they talked me through resetting it although all previous recordings and settings were lost. The guy I spoke to at Sky said if it happens again I will probably need a service call or even a replacement box (which he said I'd have to pay for myself). Has anyone had a similiar problem or any suggestions how to solve it! I presume it will be expensive to have Sky out for a service call and I've no idea how much they charge for a replacement box. BTW, I don't think it's anything to do with the stormy weather cos I didn't lose reception at all, just the Sky+ features.
    Thanks


Comments

  • #2
    Michael Collins
    Moderators, Science, Health & Environment Moderators Posts: 1,852 Mod ✭✭✭✭Michael Collins


    Are there any error messages?

    If it says "SYSTEM FAULT" and none of the PVR functions are working, chances are it could be a dead hard disk. There are plenty of guides on the internet showing you how to install a new (bigger) hard disk - no doubt much cheaper than Sky will be.


  • #3
    SMK
    Closed Accounts Posts: 190 ✭✭SMK


    Thanks for your reply. Yes, I get an error message saying System Fault. Do you have any links to buy a new hard disk (in Dublin) and installation instructions? I have been looking around the internet but it's all a bit double Dutch to me!! Thanks for your help


  • #4
    Johnny Storm
    Registered Users, Registered Users 2 Posts: 3,993 ✭✭✭Johnny Storm


    Here's a link . Many more if you do a Google on "sky + upgrade"

    I think the key thing is to open up your sky plus box first and see what kind of disk is in there. Then try to buy a new one as close as possible to the existing one (just bigger - 250GB max) ie same manufacturer, same series or range from that manufacturer if possible, same rpm (usually 5400 rpm AFAICR). That makes it more likely to work problem-free. Then do some research on line and buy one - doesn't have to be in Dublin.

    You can get those Torx drivers in Maplins in town.

    FYI I got a 250GB Seagate Series DB35 from www.hardwareversand.de for €93.89 delivered. I only used those guys because they were the only place in Europe showing up when I did a Google search on the part number of the drive


Advertisement