question on settlement of a bet

badbrian

hi there

just want to see if I am way out on my thinking on this one.
I have accounts with all the bookmakers and of course they send me all their "offers".
One recent one was to match a bet with a free bet up to E80.

I had a E40 single and used the free bet to do a E20 ew at 7/1
The single lost. the win portion of the free bet lost and the place portion came in. The expected return on such a bet would be E48 normally but I know the free bet stake is non refundable so I expected E28. Not so. I only got E8 back as they deducted the win portion of the bet of the return as well.
I think this is sharp practice. Am I wrong. If I had thought for a second they would do this I would of course have done the bet the other way round to avoid this. I am getting no joy from them

Here is part of their reply

"I do sympathize with you in that had you placed the England selection as
your free bet, you returns from the Monkerhostin would have been more
profitable. Unfortunately, nothing can be done as this bet was settled
some time ago. All I can do is advise that if you do place your free
bet, please note that free bet returns will exclude the total free bet
stake and try to avoid placing each way bets on short priced selections."

since when is 7/1 a short price?

Mad Brian

Crumbs

That sounds wrong on their part. It should be a return of €28.

By their logic, if you had done a free €20 e/w bet on something with odds under 5/1, which placed, then you would owe them money!!

Glenbhoy

it's not sharp practice, it is as Crumbs said - wrong - completely. They owe you 28, hound them until you get it.