digiweb, blueface, 3rock mast

pjproby

i am using blueface with digiweb and have had no problems until a few weeks ago-now whereas i can hear the caller perfectly they cannot hear me. I am about to ditch blueface but before i do is anyone else using blueface/digiweb on the 3rock mast experiencing problems?. voip tests state that qos @32% is unable to produce a constant stream of data.
the blueface tester shows packet loss and readily confirms the callers experience.

watty

Ping ftp.heanet.ie and see what the packlet loss is.

pjproby

having difficulty pinging heanet but pinging this address gives me this result


Pinging 83.142.54.109 with 32 bytes of data:

Reply from 83.142.54.109: bytes=32 time=72ms TTL=54
Reply from 83.142.54.109: bytes=32 time=99ms TTL=54
Reply from 83.142.54.109: bytes=32 time=112ms TTL=54
Reply from 83.142.54.109: bytes=32 time=173ms TTL=54

Ping statistics for 83.142.54.109:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 173ms, Average = 114ms

McSandwich

I've experienced the same problem since about mid December. Blueface adjusted my settings on their end but this has not fixed the problem. I have no problems with Internet connectivity or my Digiweb phone. I've redirected blueface calls to my Digiweb number until things improve.