high ping

poggy

hi i work in a net cafe in athlone area and we are experiencing high ping on nearly all game servers, this is mainly during buisness hours, just woundering if anyone else in the area or around the country experiencing the same problems?
we are on the top buisness line avaliable and in my oppinion this should not be hapening. the problem is not on our end as far as i can see.it is the same if only a couple of machines are on the network at the same time. any help apperciated

Anti

Sounds like your line is on a high contention ratio. probably 48:1

Meaning your top of the line connection is being shared with up to 48 other people.

Or maybe its just bad routing. Grab some ip's from a few game servers, Not the same ip block though.

Go to start>run>cmd

Type tracert ip.here:port

Have a look at the hops. If you see the same on constantly being slow its a problem out of your hands, Just let your isp know about it.

The general techies on the phone wont have a clue what your on about. So ask to speak to a manager/supervisor. They can then pass you on to someone who dosent just read from a script.

irlrobins

moving to BB

JNive

unless its a leased line or 1:1 dedicated DSL line, then these sorts of issues are to be expected regardless of provider, however you do need to determine whether the issue is occuring on your end, between you and your provider ( ie contention or a fault at the exchange ), somewhere along your providers network ( backhaul ) , one of their peers ( totally out of your hands and up to either your provider or the peer in question to fix the issue or reroute traffic appropriately ) or possibly a network peer of the gameservers you are pinging high to.