3Com OfficeConnect Wireless connection problem

Ciaran_Dub

Hi all,

I hope someone can help me with this. I have the above router which had been working perfectly well both wired and wireless up until a couple of nights ago.

The wireless connection dropped so I did my usual thing of resetting the router but no joy there. So left it till the next day thinking the internet was down. So tried it yesterday and still no joy. Now I have noticed one of my laptops which is hard-wired through the router doesnt connect either too the internet.

The router is working to a certain extent even through wireless. For instance I can wirelessly connect from my wireless laptop too the hard wired laptop and see my shared folders. Also my wired laptop can find the router.

I also tried to ping the google website with the IP address but still no joy with that.

My wireless laptop does pick up the wireless connection just not the internet. I tried to reset the router to the default factory settings and setup the wireless network up again but still no joy connecting to the internet either by the hard-wired laptop or wireless laptop.

Now as a test to make sure the cables and modem were working I connected one of the laptops directly too the modem and the internet worked fine. It just seems to be the internet part of the router that isnt working.

The only changes I made too the network in the last couple of days was the security, I applied WPA encryption. When I applied it though it all worked fine for me.

Oh the modem I was using was a netopia but I swapped it out for a Zyxel (not sure if I have that spelt right, its the BT broadband modem) thinking it might be the modem.

So too be honest I am stumped. Any help or suggestions would be appreciated.

Ciaran

irlrobins

Run thru FAQ no 5 in the FAQ sticky and post what results you get back

Ciaran_Dub

Hi irlrobins,

Thanks for trying to help with this. this is the output from each of the five steps

Step A:

Windows IP Configuration

Host Name . . . . . . . . . . . . : LAPTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-40-D0-88-9F-35

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Ada
pter
Physical Address. . . . . . . . . : 00-C0-A8-AD-5E-70
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.232
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.5
DHCP Server . . . . . . . . . . . : 192.168.1.5
DNS Servers . . . . . . . . . . . : 192.168.1.5
Lease Obtained. . . . . . . . . . : 30 November 2006 19:44:21
Lease Expires . . . . . . . . . . : 01 December 2006 07:43:25

Step B:

C:\Documents and Settings\Ciaran.LAPTOP>ping 192.168.1.5

Pinging 192.168.1.5 with 32 bytes of data:

Reply from 192.168.1.5: bytes=32 time<1ms TTL=255
Reply from 192.168.1.5: bytes=32 time<1ms TTL=255
Reply from 192.168.1.5: bytes=32 time<1ms TTL=255
Reply from 192.168.1.5: bytes=32 time<1ms TTL=255

Ping statistics for 192.168.1.5:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Step C:

C:\Documents and Settings\Ciaran.LAPTOP>ping 66.102.9.104

Pinging 66.102.9.104 with 32 bytes of data:

Reply from 192.168.1.5: Destination host unreachable.
Reply from 192.168.1.5: Destination host unreachable.
Reply from 192.168.1.5: Destination host unreachable.
Reply from 192.168.1.5: Destination host unreachable.

Ping statistics for 66.102.9.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Step D
C:\Documents and Settings\Ciaran.LAPTOP>ping www.google.ie
Ping request could not find host www.google.ie. Please check the name and try again.


Hope this makes more sense to yourself because networks certainly are not my strong point.

Cheers,
Ciaran

irlrobins

Ok rules out DNS servers as a problem as you can't even ping ip addresses.

How is the modem connected to the router? And is the modem in bridge mode?

Ciaran_Dub

irlrobins,

My sincere apologies if I wasted your time at all, maybe actually this thread can be deleted by an admin. I fixed the problem, it seems at some stage my modem got reset back to factory settings and lost its username/password. Put them in and all of a sudden both the wired and wireless laptops are now connected back to the internet.

Sorry if I wasted your time.

Thanks
Ciaran

irlrobins

lol. No worries. Better to find it's a "stupid" reason as to why it's not working than one that is impossible to solve. Enjoy surfing!

shindig-jp

I think the problem was wiring up too many too's and not enough to's in the post. wiring 2 and too and to .. to too will get you a tat to many twos , now to will not go into a tutu