What is reasonable to expect as a replacment, under warranty?

DublinDilbert

Hi All,

Not sure if this belongs in consumer issues, or the legal forum, we'll try here first...

Say your given a warrenty on a product that was purchased, but the product wasn't new, eg a used car. What happens if there's a fault with the vehicle, and a part needs replacing, are you entitled to have new parts fitted? or is it reasonable for them to fit parts from a scrapped car??

Regards...

gerrycollins

it wouldnt matter weather its used or not it has physically left the showroom but as its under warrenty(check that parts are covered) you are entitled to a brand new part replacement

using parts from a scrapped car is only to keep down personal costs, and very strange that a garage would do so as they would like to charge you as much as possible unless they are trying to pull the wool over your eyes

DublinDilbert

Hi,

Thanks for the reply... i just wanted to check what was reasonable, in the situation...

The issue hasn't arrisen yet, but i expect it might...

Thanks...