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Overcharging?

colm-ccfc84 · 2006-11-21 21:14:12

I went onto the site livescore on my o2 mobile a few minutes ago. I was on it for about 30secs. They took about 3.50 from my credit. Surely there is something wrong there?

21-11-2006 9:14pm

#1

colm-ccfc84

Closed Accounts Posts: 518 ✭✭✭

Join Date: September 2006

Posts: 488

I went onto the site livescore on my o2 mobile a few minutes ago. I was on it for about 30secs. They took about 3.50 from my credit. Surely there is something wrong there?

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Comments

#2 22-11-2006 9:54am

krpc

Registered Users, Registered Users 2 Posts: 619 ✭✭✭

Join Date: October 2006

Posts: 599

I have been having a HORRENDOUS time regarding overcharging / billing errors with O2. I've been getting charged for minutes that should be in my inclusive units package, then when I call I am being told I exceeded my allocation when this is so NOT the case.

I am on ActiveLife500, and I barely use 100 minutes let alone 500 minutes. This month already I've barely been on the phone, especially as I was away for almost a week, yet am told I only have 5 minutes of inclusive units remaining (since the 9th of this month). I was also charged internet connection charges on my last bill when in fact I don't even have the WAP/GPRS settings enabled on my handset!!!

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