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Bizarre e-mail from Aer Lingus - Latvia "branch"

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  • 20-11-2006 11:40am
    #1
    Registered Users Posts: 23,212 ✭✭✭✭


    Got this very strange e-mail supposedly from from Aer Lingus:
    From: "Aer Lingus" <aerlingus@talaviation.lv> > Dear passenger,
    > You have a flight Riga-Dublin 28 of November.
    > Please, urgently contact Aer Lingus office in Riga
    > till 23 of November.
    > Our working hours 9.00 - 18.00
    >
    > Best regards,
    >
    > Aer Lingus team
    >
    > 11a Kaïíu iela
    > Riga, LV-1050, Latvia
    > Tel. +371 7357736
    > Fax. +371 7357726

    The recipient does in fact have a flight booked with Aer Lingus on that date to Riga.

    Talaviation.lv doesn't resolve to anything, but Tal-aviation.com is an airline representative company. The e-mail did go into the spam folder, but there is something very strange about this:

    The flight details are correct, but why does a representative company ask a passenger to contact the Riga office and not the Dublin office?

    If it is spam, there is only one way the spammers could have got the details and that is through Aer Lingus.

    The passenger is ringing Aer Lingus in Dublin at the moment, but I would be interested to see if anyone else gets such an e-mail.


Comments

  • Registered Users Posts: 17,213 ✭✭✭✭therecklessone


    tom dunne wrote:
    ce]

    The flight details are correct, but why does a representative company ask a passenger to contact the Riga office and not the Dublin office?

    Because its a flight from Riga to Dublin? Latvia reps would handle the flight?
    TAL Aviation Baltic was established in 2005 and its office is situated in the old city of Riga.

    It is the sole representative of Aer Lingus covering Latvia, Estonia and Lithuania.

    Its dynamic team of 3 is headed by Olga Sitova, Sales Manager TAL Aviation Baltic.

    http://www.talaviation.com/info_page.asp?info_id=2685

    No harm in checking though.


  • Registered Users Posts: 23,212 ✭✭✭✭Tom Dunne


    Ok, mystery solved.

    Aer Lingus confirmed it was their agent in Latvia, but neither them nor passenger could get through on the number.

    However, AL recommended replying to the e-mail,which the passenger did. Deciphering the English in the return e-mail, they wanted to alert passengers to the fact that there was a NATO conference on that day and that passengers must be at the airport 3 hours beforehand have their boarding card and passport with them on the bus (cars will not be allowed approach the airport, for security reasons).

    So there you go. I'm surprised Aer Lingus in Dublin didn't know anything about it, though.


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