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BT ... Cannot find server

  • 05-11-2006 10:19am
    #1
    Registered Users, Registered Users 2 Posts: 3,550 ✭✭✭


    Hi, would appreciate your comments.

    My father-in-law has BT BB and in the last couple of days he has been unable to access his broadband. When he tries it says 'page unavailable' or 'cannot find server'. Three days now. Is this a common problem? Is the line just down?

    We can forget about actually ringing BT as this seems harder than getting a private audience with the pope so hence I'm here looking for answers.

    Any help much appreciated.


Comments

  • Registered Users, Registered Users 2 Posts: 5,978 ✭✭✭GhostInTheRuins


    For the last few days the same thin khas been happening to me. i cant get a solid dsl light on my modem. If i do get one the chances are i'll be disconnected shortly. its very annoying. What area are you in? maybe its common to sepcific areas. i'm in ashbourne.


  • Closed Accounts Posts: 88,972 ✭✭✭✭mike65


    Sounds like DNS is down and you need some alternative numbers.

    Mike.


  • Closed Accounts Posts: 286 ✭✭Blindpew


    Myksyk wrote:
    Hi, would appreciate your comments.

    My father-in-law has BT BB and in the last couple of days he has been unable to access his broadband. When he tries it says 'page unavailable' or 'cannot find server'. Three days now. Is this a common problem? Is the line just down?

    We can forget about actually ringing BT as this seems harder than getting a private audience with the pope so hence I'm here looking for answers.

    Any help much appreciated.

    Sometimes all you have to do is delete all temporary internet files, history and cookies and try again. You could also run an anti spyware program like add aware. Hope this helps.


  • Registered Users, Registered Users 2 Posts: 3,550 ✭✭✭Myksyk


    Thanks guys ... How do i get alternative dns numbers???


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