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Slow Broadband need Internal Wires Checked

  • 25-10-2006 5:45pm
    #1
    Lord Spence
    Registered Users, Registered Users 2 Posts: 2,177 ✭✭✭


    Hi,

    I have posted recently about my DSL being very slow and BT told me after getting a new modem that I needed to get the Internal Wiring checked out by an engineer. Where will I get one of these engineers do I ring ericom (have my line rental with Bt) or do I ring an electrcian. Its doing my head in as I have a 2mb broadband and only get about 60kps download speed on www.btyahoo.co.uk/speedtest .

    Will shorting my phone cabel help as this is very long , also there seems to be a redundant phone socket in the house which doesnt work will this affect things somehow?

    Please Help??


Comments

  • #2
    Lord Spence
    Registered Users, Registered Users 2 Posts: 2,177 ✭✭✭Lord Spence


    Just logged in now and my speed is gone right back up so this must be a contention problem can anyone advise


  • #3
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Have you checked your line stats? Line quality can vary surprisingly quickly.


  • #4
    Lord Spence
    Registered Users, Registered Users 2 Posts: 2,177 ✭✭✭Lord Spence


    How would I check the line stats?


  • #5
    Prisoner6409
    Registered Users, Registered Users 2 Posts: 666 ✭✭✭Prisoner6409


    Lord Spence wrote:
    How would I check the line stats?

    Open your Modem/Router details with Internet Explorer http://192.168.1.1. Now select Expert Mode - Yes, Statistics and DSL, and check the details on the page.


  • #6
    Lord Spence
    Registered Users, Registered Users 2 Posts: 2,177 ✭✭✭Lord Spence


    I think I have done this before and all seemed fine I even sent screenshots to Bt tech support. I have a awful feeling that the problems is with the contention.


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