Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

HP Printer Problem...Please Help?

  • 11-10-2006 02:53PM
    #1
    Millionaire
    Closed Accounts Posts: 2,248 ✭✭✭


    Hi

    I recently bought a HP Deskjet 3920 printer for home office. Just for basic and light printing of word docs.

    I am having nothing but trouble with it since I bought it, and I am using a dell laptop.

    The printer has a mind of its own.

    sometimes I works fine, but most of the time, it paper jams, I tried many different approaches...a few pages in feeder, more paper in feeder, etc etc..

    other times I will Print a doc, and nothing happens...printer just hangs.

    I have installed, and reinstalled the software. I have canceled and re started print jobs, I have turned printer on and off, (lap top too), pressed the button when light was flashing, fiddled with the paper.

    Nothing is working... its very frustrating, and before I kick the thing around the room, has anyone any ideas or tips to help????

    Thanks

    M


Comments

  • #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Well if its very recent I would bring it back to where you got it. You seem to have tried pretty much all I would have done. Is it a USB connection for the printer?


  • #3
    Millionaire
    Closed Accounts Posts: 2,248 ✭✭✭Millionaire


    Yes, USB connection I have.

    Going to try HP Support online....just in case, I missed something.

    Its not like its a sophicated printer....its got just one button on the front!!!!

    I never in all my years, have come across a problem, like this! The think is a few brain cells short I think!


  • #4
    hobie
    Closed Accounts Posts: 1,338 ✭✭✭hobie


    Have you tried running it on self test? ...... it would be interesting to know if it can do lots of self test runs ok ..... :confused:

    I bought a HP 815c a good few years ago ...... gave loads of jam problems from day one and I finally suspected a paper guide wheel was missing ...... called everyone and was told ....oh yes its meant to be missing !!!! :confused: .... went into a PC store and asked to see the same printer ..... yep!!!!! ... it had my missing wheel fitted :mad:

    that was 6 years ago ..... It's been good as gold since it was replaced .... :)


Advertisement