Getting an easy to remember business phone number

joejoem

Hi,

I finally have my phone line in from eircom, but with a stupidly difficult number. I would like to change it to an easy number but every time I ring eircom with a suggestion tehy tell me it is not in use but not allowed on the system. Has anyone gone through this before? Can anyone tell me what I should do?

joejoem

I would appreciate help on this, I am at wits end. Is there somewhere I can go, camp out until someone deals with me properly? I have never ever experienced such a lack of customer service.:(

The Hill Billy

Are you looking for a number with a prefix that is incompatible with your area?
If not, then I cannot imagine what the issue is.
I'd advise calling eircom's Sales Dept as opposed to Customer Service.

maggz

Maybe try and ask them to suggest a number. I know the mobile phone companies have certain easy to remember numbers called golden numbers which you can pay extra for.

joejoem

thanks for your suggestions. I was onto sales not customer service. The fifth operator I spoke to helped me. Two said they would call back and didnt. One just cut me off, and the other told me he couldnt do it, he didnt know how.

BuffyBot

I think you needed to request this when ordering the line. I know when I ordered mine, I simply asked the agent, and they gave me a choice of different numbers. I'm sure they can change it after the fact, but getting them to do it is quite another matter.