too much change

The Bollox

I was in Xtravision today, renting out Mortal Kombat (I know I know, it's ****e, it was for nostalgia) anyway I handed the cashier a fiver (it was 2.50 to rent) and she handed me back the change of a fifty. I didn't even think about it, I told her straight away her mistake and handed her the money. upon leaving I thought about it: I am in college and am seriously strapped for cash. I am just barely getting by, but I was so happy I didn't run with the money because it would have been on my concience for ages.

I will almost always inform a cashier of a mistake. If it was the Texaco in the town I would not tell them (unless it was a major mistake like above) because they are robbing b*stards.

I work in an offlicence and I know how easy it can be to forget what note a customer handed you, if this arises for me I hand them the lowets possible change. If they frown at the change I know I was wrong and go to hand them the rest apologising (some people can be d*cks and tell you off for it, no matter how much you apologise).

My question is this: if a clerk handed you the wrong change in your favour would you say anything or let it slide?

Ruu_Old

My conscience would get the better of me, I'd let them know they made a mistake and hand it back in. Otherwise I'd be feeling guilty and walking around sulking for the whole day.

Karoma

I'd say something if I noticed whilst on the premises. At the end of the day, even in Texaco, et. al. it's usually the (low-paid) cashier that gets it in the neck if the float is off. Also, I believe it is the right of the customer to complain if they are short-changed; it must work both ways.

crosstownk

The way I see it is that I hate it if I made a mistake and gave someone too much change. So I'll always tell the cashier if I get too much change. It's only fair - and honest.

abetarrush

Ah yeah, if ye kept it, ye'd prolly feel like crap

I always feel like ive done a good deed if i give back money

Also, her til wudda been down 40 euro which wudda came out of her pay.

But the real question is, was she hot???

Fast_Mover

Id tell them. Iv a conscience and wouldn't feel good after. Just guess it was the way i was brought up and such aswell.
Besides, id feel karma would get me if not that day, the next day:D

Pigman II

I'd keep it. There's been lots of times on the bus and I'd ask for (and pay for) a particular fare only to be ticketed for a lower one (strange how it's never the other way round?). Anyway I'd never notice til halfway thru the journey when I'd be playing with the ticket and then it'd be a case of "**** I hope a conductor doesn't come on now!"

It's these peoples responsibility to do their jobs right not yours.

RobertFoster

Unless it was something obvious, like the OPs example (getting €42.50 change instead of €2.50), I wouldn't notice. I just put whatever the cashier gives me into my pocket without counting it.

Lust4Life

I'm too damned honest. I'd say something too.

Healio

The problem is that some people see it as getting money off the shop/company, and not the person who makes the mistake. Though some C***S deserve it when it happens, looking at you going in a stare with a real sarcastic "Eh, i just gave you a fifty" and rolling there eyes to the sky. In this situation i usually slam the money on the counter or give it a light throw in their direction, F**kers!! Then you have the others bastards who know, they usually sprint for the door, then as you shout at them to comeback and they pretend they have lost their hearing, then they act all embarassed. So basically, I do always give it back when i get long-changed.

Macker

I thought you work as a barman and pocket the costomers change after a minute or two

Donald-Duck

RobertFoster wrote:

Unless it was something obvious, like the OPs example (getting €42.50 change instead of €2.50), I wouldn't notice. I just put whatever the cashier gives me into my pocket without counting it.

Same here...I'd never notice unless I was given like a higher value note for the change(like a 10 instead of a 5 etc)

neoB

I hand it back myself. I would feel awfully guilty.. and I know it sucks when your draw is short :@! But I like when vice versa happens and the customer gives you monies that stick together.. I usually laugh and say wow what a tip. Most of the time they will give it to me, even if it's a dollar or three.

Black Swan

Honesty should not have a price tag, or go on sale.

NoDayBut2Day

My conscience would get the best of me too; I couldn't bear to take it. However, I would just hope that I would notice the mistake, especially if it were small. I just take a quick glance at the change they give me; I don't really spend time counting.

DonkeyStyle \o/

I would and have... especially at my local shop where I know the faces... some snotty bítch in some random shop on the other hand? fuck her, I'm gettin mah change on.

I would hand the money back and I would hope that people would do the same to me if I make a similar mistake.

There's nothing worse than your till being down with no excuse for it.

Jack B. Badd

Despite the fact that I do in fact have tickles, I do not have a conscience. I very rarely let the cashier know of their mistake and the few times I have, I've kicked myself afterwards.

The Bollox

Macker wrote:

I thought you work as a barman and pocket the costomers change after a minute or two

the offie is part of the pub, and that is completly different. If I was in a shop and gave the cashier a fiver for a cost of 4.60 and walked away, I wouldn't expect the cashier to chase me down. If that happens it's because I don't care about the change

xzanti

I was in the bank last week (raiding my savings:o ) asked for 50 and she handed it out and I asked for my current account balance while I was at it and after she told me she handed me out another 50, she must have forgotten that she'd already gave it to me, like the op I handed it straight back but when I left the thought did cross my mind, what if I hadn't handed it back?, would it have been missed by the bank etc... but all in all I was glad I handed it back.. Karma and all that:rolleyes:

Fajitas!

Working for Bus Eireann, where if we're down, it comes out of our pocket, I'd always tell them.

Some people are pretty ignorant when you do though...

petes

I'd rent out another few games with the change.

englander

When I was young and foolish and I worked behind a bar....

The manager used to cash up while we were all cleaning up after closing. He would rant at how much each of the tills were down and how 'careless' we were with giving back change.

Anyway I used to make sure my till wasn't down by shortchanging (50p at the most) the really cocky sh1tes who used to come in and were too drunk/arrogant/rich to notice.

I feel bad about it now, but then I didn't want to be accused of stealing from the till and lose my job or worse. Morally I was mixed up back then.

(Turns out at least 2 of the staff were theiving).

I always check my change now wherever I am !

The Bollox

I have tried time and time again to get myself into the habit of leaving the note the customer handed me on the til, take out the change, and then put their note in (so that I am never unsure what they gave me). but it is very hard to get into, I feel anyway, especially if it is busy

boneless

I was in a shop last week, one of the major chains of convenience stores... I paid with a fifty, the assistant checked the note to see if it was a dud then tried to hand me back the change of a twenty... I still wonder if this was a mistake or a scam.

On topic... I always let them know they made a mistake. I've been there when the float is down and fingers get pointed.

Feral Mutant

I'd probably mention it but odds are I wouldn't even notice.
I was in McDonalds one time and the woman at the till forgot to ask me for the money, pointed it out though.

WhiteWashMan

to be honest, i rarely check my change that closely, so if im ever short changed by a few coins, i wouldnt notice.

o nthe other hand, if i got a couple of twenties back from a 5iver, then i think id spot that.

and yes, i would give it back. im not that straped for cash that i need to dip into someone elses pocket for money. and even if i was, i would give it back. im just not the type that would take advantage of a situation like that.

iwould also hand in a wallet to the police if i found one, with all intact.

now, if i found a 50 on the pavement, that would be completely different. that i would keep.

Tar.Aldarion

Yeah I'd give it back. A week or two back in tesco a wad of fifties fell out of a young womens purse beside me, I don't know how she didn't notice, it was even so damn loud when it hit the ground. Picked it up and gave it to her. I had to explain three times before she copped on as to what was happening. "huh!?"

Mossy Monk

i'd keep it

Raphael

Happened to me a while back when I was buying my lunch in SUpervalue. Gave a five, teller was distracted, gave me change of a fifty. First reaction was "Huh. that's weird. Did I have a fifty in my pocket?"

So I went outside, checked my pockets, and the fiver I'd known was there was definately gone. So back in I went and gave her the €45. Could never have knowingly done that to her, the money would have come out of her wages.

Sam Vimes

i once got an extra euro and kept it but if it was an extra note i'd give it back


however, my phone network has undercharged me on my bill three times and i never told them because they're ****

Nightwish

I'm a cash office clerk and know full well how that kind of mistake can fcuk up the books. I always appreciate the honesty of a customer who notifies the cashier of an error.

ThrownAway

abetarrush wrote:

Also, her til wudda been down 40 euro which wudda came out of her pay.

Ah no not always I was once 160 out and I just got a ''remember to be more careful in the future'' :eek: but I guess that was a once off... still can't figure out where it went though :mad:

naomitola

down the local offo, a couple of times they have given me too much change, I always say it to them, its never more than a a few euro, but they always tell eme to keep for my honesty They know me since Im a child though (they sell groceries aswell) they do the smae with cigereetes if I ask for 10 and sometimes they give me more, they always let me keep them. Its sweet.

EOA_Mushy

If im drunk they dont have a chance.

If im in my own town or any other small town i will more then likly tell them.

If im in a city they had better have served me with a smile other wise im €xx up.

Package

i work in a pub myself so i know what its like. i always hand back the money and point out the mistake if i notice it.

want2play

You Idiot, ever notice Xtra - Vision is the most expensive of the lot?
Id have personally told Chartbusters, but no way Xtra-Vision.

Jack B. Badd

Ever notice how people who fire personal insults about don't go down too well?

Lump

I'd keep it, xtra vision are a rip off.... as are most places, so it'd be me getting the better of them.

ScumLord

Thank god people started to get sense by the end of the thread, xtravision are a complete rip off. That was karmas way of saying they've been ripping you off for ages here's your money back. Big faceless corporations that pay their staff fupall deserve to get maced at every possible turn.

I've done it on a few ocassions purposely and without noticing. It nearly always seems to be a €50 for a €5.

mikemac

Maybe off topic, but a till is down at the end of the shift, can the manager take the money from the employees wages?
Is this legal to make such a deduction.

I know the legislation is Payment of Wages Act 1991.
Any legal eagles know?

I wouldn't hand the money back and when I worked as a barman, people were regulary shortchanged.
Thats just me though. The majority of people in this thread are more honest than me

The Walsho

Would probably depend on my financial situation at the time, my mood, and how nice the person serving me was. Unless all three of those were bad I'd most likely give it back.

skyhighflyer

micmclo wrote:

Maybe off topic, but a till is down at the end of the shift, can the manager take the money from the employees wages?
Is this legal to make such a deduction.

I know the legislation is Payment of Wages Act 1991.
Any legal eagles know?

Yes. I study law and an issue arose with an ex-employer purporting to deduct the cost of any drive offs from a petrol station where I worked from the relevant cashier's wages. This contravened the Act and I wasn't shy about letting him know. Off topic I know but for what it's worth it comes under s5 of said Act:

Regulation of certain deductions made and payments received by employers. 5.—(1) An employer shall not make a deduction from the wages of an employee (or receive any payment from an employee) unless—

( a ) the deduction (or payment) is required or authorised to be made by virtue of any statute or any instrument made under statute,
( b ) the deduction (or payment) is required or authorised to be made by virtue of a term of the employee's contract of employment included in the contract before, and in force at the time of, the deduction or payment, or
( c ) in the case of a deduction, the employee has given his prior consent in writing to it.
(2) An employer shall not make a deduction from the wages of an employee in respect of—

( a ) any act or omission of the employee, or
( b ) any goods or services supplied to or provided for the employee by the employer the supply or provision of which is necessary to the employment,
unless—

(i) the deduction is required or authorised to be made by virtue of a term (whether express or implied and, if express, whether oral or in writing) of the contract of employment made between the employer and the employee, and
(ii) the deduction is of an amount that is fair and reasonable having regard to all the circumstances (including the amount of the wages of the employee), and
(iii) before the time of the act or omission or the provision of the goods or services, the employee has been furnished with—
(I) in case the term referred to in subparagraph (i) is in writing, a copy thereof,
(II) in any other case, notice in writing of the existence and effect of the term,
and
(iv) in case the deduction is in respect of an act or omission of the employee, the employee has been furnished, at least one week before the making of the deduction, with particulars in writing of the act or omission and the amount of the deduction, and
(v) in case the deduction is in respect of compensation for loss or damage sustained by the employer as a result of an act or omission of the employee, the deduction is of an amount not exceeding the amount of the loss or the cost of the damage, and
(vi) in case the deduction is in respect of goods or services supplied or provided as aforesaid, the deduction is of an amount not exceeding the cost to the employer of the goods or services, and
(vii) the deduction or, if the total amount payable to the employer by the employee in respect of the act or omission or the goods or services is to be so paid by means of more than one deduction from the wages of the employee, the first such deduction is made not later than 6 months after the act or omission becomes known to the employer or, as the case may be, after the provision of the goods or services.
( 3 ) ( a ) An employer shall not receive a payment from an employee in respect of a matter referred to in subsection (2) unless, if the payment were a deduction, it would comply with that subsection.

( b ) Where an employer receives a payment in accordance with paragraph (a) he shall forthwith give a receipt for the payment to the employee.
(4) A term of a contract of employment or other agreement whereby goods or services are supplied to or provided for an employee by an employer in consideration of the making of a deduction by the employer from the wages of the employee or the making of a payment to the employer by the employee shall not be enforceable by the employer unless the supply or provision and the deduction or payment complies with subsection (2).

(5) Nothing in this section applies to—

( a ) a deduction made by an employer from the wages of an employee, or any payment received from an employee by an employer, where—
(i) the purpose of the deduction or payment is the reimbursement of the employer in respect of—
(I) any overpayment of wages, or
(II) any overpayment in respect of expenses incurred by the employee in carrying out his employment,
made (for any reason) by the employer to the employee, and
(ii) the amount of the deduction or payment does not exceed the amount of the overpayment,
or
( b ) a deduction made by an employer from the wages of an employee, or any payment received from an employee by an employer, in consequence of any disciplinary proceedings if those proceedings were held by virtue of a statutory provision, or
( c ) a deduction made by an employer from the wages of an employee in pursuance of a requirement imposed on the employer by virtue of any statutory provision to deduct and pay to a public authority, being a Minister of the Government, the Revenue Commissioners or a local authority for the purposes of the Local Government Act, 1941, amounts determined by that authority as being due to it f from the employee, if the deduction is made in accordance with the relevant determination of that authority, or
( d ) a deduction made by an employer from the wages of an employee in pursuance of any arrangements—
(i) which are in accordance with a term of a contract made between the employer and the employee to whose inclusion in the contract the employee has given his prior consent in writing, or
(ii) to which the employee has otherwise given his prior consent in writing,
and under which the employer deducts and pays to a third person amounts, being amounts in relation to which he has received a notice in writing from that person stating that they are amounts due to him from the employee, if the deduction is made in accordance with the notice and the amount thereof is paid to the third person not later than the date on which it is required by the notice to be so paid, or
( e ) a deduction made by an employer from the wages of an employee, or any payment received from an employee by his employer, where the employee has taken part in a strike or other industrial action and the deduction is made or the payment has been required by the employer on account of the employee's having taken part in that strike or other industrial action, or
( f ) a deduction made by an employer from the wages of an employee with his prior consent in writing, or any payment received from an employee by an employer, where the purpose of the deduction or payment is the satisfaction (whether wholly or in part) of an order of a court or tribunal requiring the payment of any amount by the employee to the employer, or
( g ) a deduction made by an employer from the wages of an employee where the purpose of the deduction is the satisfaction (whether wholly or in part) of an order of a court or tribunal requiring the payment of any amount by the employer to the court or tribunal or a third party out of the wages of the employee.

The Bollox

... a simple yes or no would have been suffice...

fifth

Working in xtravision for a few years now I know that the employee (most likely part time) would have more than likely have had to pay up for their mistake.

cassy

hi just started in xtra vision, they are very thorough in their work. especially in making sure the tills add up. mistakes happen tho.


i agree with the idea that if the tills are short, the employee should cough up. especially if you are clocked on and you're working the till. its your responsibility. i know that when i am working, i consciously make sure that i give the right change and everything else is in order. however mistakes do happen, and it helps when there are honest customers.

all in all, as both an employee and customer, honesty is the best policy i think.....

Cassy x