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3pay Number Anyone?

  • 27-09-2006 3:48pm
    #1
    Registered Users, Registered Users 2 Posts: 5,578 ✭✭✭


    Well my 3pay motorola v975 just broke on me...(well it cant charge) so i went to where i got it (xtra vision Galway) told them what was wrong they gave me a number (which was actually the number for Great Southern Hotel DUBLIN) lol...and they said they will either collect the phone or gimme some number that i bring to any xtra vision and get a replacement...


    anyone know what the REAL number is lol

    cheers,
    john


Comments

  • Moderators, Science, Health & Environment Moderators Posts: 4,754 Mod ✭✭✭✭Tree


    333 off your handset or 083 3333333 off another phone.

    not sure about xtravision, but if you return it to another shop (providied you bought it there) they'll ring up dealer support themselves to get a number for returns.

    buying phones in phone shops is rarely a bad idea


  • Registered Users, Registered Users 2 Posts: 2,919 ✭✭✭Bob the Builder


    Under the sale of goods and supply of services act, if the phone is returned within a reasonable period of time, you can bring it back to Xtra Vision and they must deal with it and give you a FULL REFUND.....or repair


  • Moderators, Science, Health & Environment Moderators Posts: 4,754 Mod ✭✭✭✭Tree


    xtravision will presumably send for repair outside of 28days, though you are generlally faster if you send it for repair through 3 directly


  • Registered Users, Registered Users 2 Posts: 5,578 ✭✭✭WarZoneBrother


    what if i lost the reciept...can they have a record of when i got it...please reply


  • Moderators, Science, Health & Environment Moderators Posts: 4,754 Mod ✭✭✭✭Tree


    phone shops usually keep a record of all transactions. i dont know about a video shop. they should have registered your handset in the store, so that'll be on record then. not sure if you can avail of the 3 direct repair service if you dont register


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