Anyone else get a gas bill 'estimated' as zero?

MOH

I've just logged on to pay the gas bill I got a few weeks ago, which I never looked at properly until now. The present and previous readings are both estimated, and they're both the same. So my estimated gas used is zero.

They do have a number to ring in your meter reading, which will then be used for your next bill. But that's due the end of October, and gas is going up 34% from October 1. And as far as I remember last time they charged all units on the first bill after the increase at the new rate. Which leaves me a bit suspicious about the timing of the mistake.

Or maybe I'm being paranoid. Just wonder if anyone else has received any vastly underestimated gas bills recently. In the meantime I'm getting on to them to rectify the situation, as there's no way I'm paying for the last two months gas usage at the new rate.

Paulw

Last time I updated them with a correct reading, after their estimate, I got a bill the following week.

I didn't think they waited until the next bill cycle.

rondjon

Did you actually use gas in the intervening period? I've had 4+ months of no usage and they're estimating my bills towards 0 by now.

antoinolachtnai

should i put in a high reading now to cover me over the winter period?

blorg

Personally I would just put in the actual reading and put your money in the bank for the winter period. They do have a payment option where they average your bill over the entire year, however, so that you pay roughly the same winter and summer, you might want to look at that.