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Help !!!

johnnyrotten · 2006-09-04 14:21:58

Running XP on laptop. When I login under my user account I cannot access internet, but if I login a Guest theres no problem. It was working fine last night????

04-09-2006 2:21pm

#1

johnnyrotten

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Running XP on laptop. When I login under my user account I cannot access internet, but if I login a Guest theres no problem. It was working fine last night????

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#2 05-09-2006 11:53am

johnnyrotten

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Anyone?

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#3 05-09-2006 11:58am

aidan_walsh

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johnnyrotten wrote:

Anyone?

Any chance at all of some details to base judgements off, so that I don't just feed you speculation and hyperbole?

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#4 05-09-2006 12:10pm

johnnyrotten

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I am now logged into XP as Guest and I can access the Internet with no probs.
When I log in as me I get no access. The wireless thingy says that I am connected with a full strength siganl etc but I get nothing

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#5 05-09-2006 12:20pm

Foxwood

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johnnyrotten wrote:

I am now logged into XP as Guest and I can access the Internet with no probs.
When I log in as me I get no access. The wireless thingy says that I am connected with a full strength signal etc but I get nothing

You still haven't told us anything useful. What IP address do you have? Is it just your browser is screwed up, or can you ping addresses? Can you access mail? Are you getting any error messages? Have you tried a different browser?

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#6 05-09-2006 12:28pm

jor el

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Can you ping the wireless router (ping 192.168.1.1 or whatever it's address is), can you ping your ISP's DNS servers? Who is the ISP you're using? Have you tried to do a system restore to any point before it stopped working. If you (or some program) has changed your network settings then a system restore may well get it back again easily.

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#7 05-09-2006 1:55pm

johnnyrotten

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Please exceus my ignorance but what do you mean by "ping"?
I don't get error messages.
MSN messanger cannot login either so its not an IE problem

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#8 05-09-2006 3:53pm

johnnyrotten

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Help!

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#9 05-09-2006 4:05pm

aidan_walsh

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Stop bumping the thread please. We're not your personal tech support.

Do you have encryption enabled on your wireless connection? Who is your ISP? What model laptop are you using?

Open the start menu, click into Run, type in CMD and press Ok. This will open a small black window to you. Now type the following in exactly, pressing Enter after each line and post back what the results are.

ipconfig /all
ping 192.168.0.1
ping 192.168.1.1
ping 192.168.0.253
ping 192.168.1.253

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#10 05-09-2006 4:18pm

johnnyrotten

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Thanks for your reply!

for each of the ping commands I got the following message:

Packets : sent = 4, Received = 0, Lost = 4 (100% loss),

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#11 05-09-2006 4:22pm

aidan_walsh

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And the first one? The ipconfig?

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#12 05-09-2006 4:34pm

johnnyrotten

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aidan_walsh wrote:

And the first one? The ipconfig?

Windows IP Configuraion

Host Name..............:SNNECCI
Primary Dns Suffix.....:
Node Type...............:Unknown
IP Routing Enabled.....:Yes
WINS Proxy Enabled...:No

Ethernet adaptor Local Area Connection:

Media State..............: Media Disconnected
Description...............: Realtek RTL8139/810x Familt Fast Ethernet NIC
Physical Address........: 00-C0-9F-68-69-F3

Ethernet adaptor wireless Network Connection:

Connection-specific DNS Suffix......:
Description.................................:Intel<R> PRO/Wireless 2200BG Network Connection
Physical Address..........................:00-0E-35-7C-F6-0C
Dhcp Enabled..............................: Yes
Autoconfiguration Enabled.............: Yes
IP address..................................: 192.168.1.3
Subnet Mask...............................: 255.255.255.0
Default Gateway..........................: 192.168.1.254
DHCP Server...............................: 192.168.1.254
DNS Servers...............................: 192.168.1.254
Lease Obtained...........................: 05 September 2006 17:14:57
Lease Expires..............................: 05 September 2006 18:14:57

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#13 05-09-2006 5:05pm

kaizersoze

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Connection-specific DNS Suffix......:
Description.................................:Intel<R> PRO/Wireless 2200BG Network Connection
Physical Address..........................:00-0E-35-7C-F6-0C
Dhcp Enabled..............................: Yes
Autoconfiguration Enabled.............: Yes
IP address..................................: 192.168.1.3
Subnet Mask...............................: 255.255.255.0
Default Gateway..........................: 192.168.1.254
DHCP Server...............................: 192.168.1.254
DNS Servers...............................: 192.168.1.254
Lease Obtained...........................: 05 September 2006 17:14:57
Lease Expires..............................: 05 September 2006 18:14:57

I'm presumimg you're with Eircom and you have the blue Netopia wireless router 3347NWG.
Your DNS servers (highlighted above) are incorrect and need to be changed.
Go to Control Panel-->Network Connections
Right click on your wireless LAN connection & select properties
Double click on Internet Protocol (TCP/IP)
At the bottom tick "Use the following DNS server addresses"
Enter in the boxes:
Preferred DNS: 213.94.190.194
Alternet DNS: 213.94.190.236
Click OK & OK

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#14 05-09-2006 5:28pm

johnnyrotten

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kaizersoze wrote:

I'm presumimg you're with Eircom and you have the blue Netopia wireless router 3347NWG.
Your DNS servers (highlighted above) are incorrect and need to be changed.
Go to Control Panel-->Network Connections
Right click on your wireless LAN connection & select properties
Double click on Internet Protocol (TCP/IP)
At the bottom tick "Use the following DNS server addresses"
Enter in the boxes:
Preferred DNS: 213.94.190.194
Alternet DNS: 213.94.190.236
Click OK & OK

Tried that - No Joy!

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#15 05-09-2006 7:57pm

Foxwood

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kaizersoze wrote:

Your DNS servers (highlighted above) are incorrect and need to be changed.

Don't tell people who don't know what they're doing that they shouldn't be using automatic IP configuration - it'll eventually lead to tears. At some point those DNS servers will be unavailable, and the recipient of your advice will be royally screwed.

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#16 05-09-2006 7:57pm

Foxwood

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johnnyrotten wrote:

Thanks for your reply!

for each of the ping commands I got the following message:

Packets : sent = 4, Received = 0, Lost = 4 (100% loss),

Try

PING 192.168.1.254

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#17 05-09-2006 8:17pm

kaizersoze

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Foxwood wrote:

Don't tell people who don't know what they're doing that they shouldn't be using automatic IP configuration - it'll eventually lead to tears. At some point those DNS servers will be unavailable, and the recipient of your advice will be royally screwed.

:rolleyes:

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#18 05-09-2006 8:27pm

johnnyrotten

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Foxwood wrote:

Try

PING 192.168.1.254

Ping statistics for PING 192.168.1.254

Packets: Sent = 4, Received = 4 . Lost = 0 <0% Loss>,
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms,

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#19 05-09-2006 8:50pm

aidan_walsh

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If you do the ipconfig /all and ping 192.168.1.254 while using the guest account, what do you get?

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#20 05-09-2006 9:39pm

johnnyrotten

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aidan_walsh wrote:

If you do the ipconfig /all and ping 192.168.1.254 while using the guest account, what do you get?

GUEST
Ping statistics for PING 192.168.1.254

Packets: Sent = 4, Received = 4 . Lost = 0 <0% Loss>,
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms,

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#21 05-09-2006 10:08pm

dub45

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Have you tried disabling any firewall you might have running?

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#22 05-09-2006 10:59pm

johnnyrotten

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dub45 wrote:

Have you tried disabling any firewall you might have running?

No joy there either

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#23 06-09-2006 11:41am

Foxwood

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johnnyrotten wrote:

Ping statistics for PING 192.168.1.254

Packets: Sent = 4, Received = 4 . Lost = 0 <0% Loss>,
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms,

Then you do have TCP/IP when you're logged in as you.

What response do you get if you type

PING www.boards.ie

If that doesn't work (if you don't receive 4 responses), try:
PING 82.195.136.250?

Someone asked for an IPCONFIG/ ALL result when you're logged in as guest.

And just what do you get in your web browser when you try to open a page, if you're logged in as you?

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#24 06-09-2006 7:46pm

johnnyrotten

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When logged ina s Guest ipconfig is:

Ethernet adaptor Local Area Connection:

Media State..............: Media Disconnected
Description...............: Realtek RTL8139/810x Familt Fast Ethernet NIC
Physical Address........: 00-C0-9F-68-69-F3

Ethernet adaptor wireless Network Connection:

Connection-specific DNS Suffix......:
Description.................................:Intel<R> PRO/Wireless 2200BG Network Connection
Physical Address..........................:00-0E-35-7C-F6-0C
Dhcp Enabled..............................: Yes
Autoconfiguration Enabled.............: Yes
IP address..................................: 192.168.1.3
Subnet Mask...............................: 255.255.255.0
Default Gateway..........................: 192.168.1.254
DHCP Server...............................: 192.168.1.254
DNS Servers...............................: 192.168.1.254
Lease Obtained...........................: 06 September 2006 20:40:57
Lease Expires..............................: 05 September 2006 21:40:57
__________________

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#25 06-09-2006 7:55pm

johnnyrotten

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Logged in as ME:

Ping [url]www.boards.ie:[/url]

Reply from 82.195.136.250: bytes=32 time =19ms TTL=58
Reply from 82.195.136.250: bytes=32 time =36ms TTL=58
Reply from 82.195.136.250: bytes=32 time =36ms TTL=58
Reply from 82.195.136.250: bytes=32 time =36ms TTL=58

Ping statistics for 82.195.136.250:
Packets: Sent = 4, Received = 4, Lost = 0 <0% loss>
Approxiamte round trip times in milli-secoinds:
Minimum = 19ms, Maximum =36ms, Average = 31ms

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#26 08-09-2006 10:46pm

johnnyrotten

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Anyone else got a solution?

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#27 08-09-2006 11:10pm

DonkeyStyle \o/

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Have you got some weird proxy settings in IE (that other apps might be refering to)?
(From internet explorer - [Tools]->[Internet Options]->[Connections]->[Lan Settings])
Uncheck the proxy server option if it's checked.

Could you create another windows user account and use that?
It may be a good last resort anyway.

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#28 09-09-2006 12:14am

Foxwood

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johnnyrotten wrote:

Anyone else got a solution?

A solution to what? You've just demonstrated that you DO have TCP/IP support when you're logged in as you, and you also claim that you don't get any error messages. So what is it that leads you to believe that there's a problem? What's not working that you think should be working?

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#29 09-09-2006 12:01pm

johnnyrotten

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Foxwood wrote:

A solution to what? You've just demonstrated that you DO have TCP/IP support when you're logged in as you, and you also claim that you don't get any error messages. So what is it that leads you to believe that there's a problem? What's not working that you think should be working?

I get no loss when i ping 192.168.1.254. Whats not working is the Internet. I'm getting "The Page cannot be displayed."

I don't know much about this stuff. You say that i have TCP/IP support, but I still cannot acess the net.

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#30 09-09-2006 12:03pm

johnnyrotten

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DonkeyStyle \o/ wrote:

Have you got some weird proxy settings in IE (that other apps might be refering to)?
(From internet explorer - [Tools]->[Internet Options]->[Connections]->[Lan Settings])
Uncheck the proxy server option if it's checked.

WOW - Thanks DonkeyStyle that worked. Fair Play to you . Thanks everyone for trying

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#31 09-09-2006 12:57pm

DonkeyStyle \o/

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t'was just a hunch based on the information everyone else got out of you... team effort if ever there was one.

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#32 09-09-2006 3:19pm

johnnyrotten

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DonkeyStyle \o/ wrote:

t'was just a hunch based on the information everyone else got out of you... team effort if ever there was one.

I still wonder how it changed, Weird!

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#33 09-09-2006 3:36pm

DonkeyStyle \o/

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Mmm, could have been malware trying to route your traffic through a proxy they own in order to intercept form data and steal your personal info and/or passwords.
That's just a wild guess, but it's a f*cking scarey thought all the same. :eek:

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