Helpdesk Position

Helpdesk123

Hi,

We have a short term contract available for a helpdesk analyst in Newbridge.

It would be an ideal oppertunity for recent graduates or someone looking for some experience. If anyone is interested PM me.

Helpdesk123

There are 3 helpdesk positions available. Support for approx 1600 users.

feylya

Any chance in a few details?

L5

what sort of cash are you offering?

Thomas_S_Hunterson

Who's "We"?

Helpdesk123

The position is initially for 3 months, long term is unknown at the moment. The support is for approx 1600 users mainly phone based, problems solved by remote access. Excellent experience working with multiple applications and systems and great experience working with a globally recognised company.

Helpdesk123

Company name is undisclosed.

feylya

Salary?

seamus

I hate to stick my modding oar in here, but I'd appreciate it if you could include a little more info.
I can't disclose what company it is either, but if you're going to post the job up here for that particular company, I don't see why you can't attach a job spec document or even a list of basic requirements, given the size and stature of said company.

We appreciate you coming here to post jobs, but you do realise that you haven't even used the phrase "I.T.", so people have no idea really what type of candidate you're looking for.

CiaranC

Its obviously <snip>. Good company to work for, Id recommend them....

It's not your place to say what company is advertising for the position. (GoneShootin)

Helpdesk123

Sorry hope this helps

Location is Newbridge
Salary is Negotiable



Responsibilities:

To provide 1st level support to users
To provide customer support on a variety of technologies
To install, configure and support various computing equipment
Deliver solutions to agreed Service Level Agreements

Requirements

Relevant qualification and/or IT helpdesk experience
Good knowledge of hardware and software: Severs, Desktop PCs, laptops and printers, Microsoft Desktop applications and Microsoft operating systems
LAN, TCP/IP & supporting productivity tools (e.g.: MS Office, etc)
Microsoft certifications

Essential Skills

Strong customer service and interpersonal skills
The ability to prioritise and manage time effectively
Good troubleshooting and analytical skills.
Excellent interpersonal skills and ability to work in team environment



Evening shift from 4.30 – 12.30 which is rotated between all helpdesk analysts

seamus

Thanks mate.

WhiteWashMan

please add remuneration package or this thread will be deleted.
thanks