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Viewing Sky Statement Online

SoldierForce · 2006-08-18 21:15:06

Installed sky 2 months ago and still can't view my statement Interactive>>Sky Customer Service>>Sky Statement Called customer services a dozen times and they say to wait as maybe my account is being updated! It surely can't take so long!? Everytime I try doing the above the small clock like thing takes about 2 rounds and…

18-08-2006 9:15pm

#1

SoldierForce

Registered Users, Registered Users 2 Posts: 320 ✭✭

Join Date: August 2006

Posts: 268

Installed sky 2 months ago and still can't view my statement Interactive>>Sky Customer Service>>Sky Statement
Called customer services a dozen times and they say to wait as maybe my account is being updated! It surely can't take so long!?
Everytime I try doing the above the small clock like thing takes about 2 rounds and then the screen freezes!
Any idea what is wrong and how I can fix this!?
It's the latest Thomson box

0

Comments

#2 18-08-2006 10:55pm

scart

Registered Users, Registered Users 2 Posts: 251 ✭✭

Join Date: November 2005

Posts: 244

Do you need the box connected to phone line for this facility to work.
Why not call Sky and tell them you want paper statements posted to you.

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#3 18-08-2006 11:15pm

SoldierForce

Registered Users, Registered Users 2 Posts: 320 ✭✭

Join Date: August 2006

Posts: 268

I've done that!(asked for paper statements!) but seems my Sky Box isn't working well so wanted to know how to check it or else I might have to ask sky to replace it! Even Sky Active doesn't work...

0