Dell refunds

KamiKazi

Has anyone ever gotten refund off Dell?

If so how come and how hard was it to get?

Cuddlesworth

My friend did. He bought a pc. It broke. He got a replacement 3 weeks later. It broke the next day. He got a replacement 2 and a half weeks later. Withing the week it refused to boot. He demanded a refund. He got it 6 months later.

Why? Regreting buying that dell laptop?

KamiKazi

yup i surely am.

if i dont get a refund im gonna fix it and sell it.

gonna buy one of these bad boys: http://www.alienware.co.uk/product_detail_pages/Aurora_mALX/aurora-m_overview.aspx?SysCode=PC-EU-LT-AUR-M-ALX&SubCode=SKU-DEFAULT

Cuddlesworth

Hmm, I vaugly remember something about not buying the dell laptop, because laptops were never designed or made for high spec gaming for long term gamers. They can game, just not to the level that you want them at at the hours you play at. Otherwise they start to overheat and parts go. Clearly that nugget of info has still gone right over your head. Oh and btw, I doubt you will get half of what you paid for it.

dazberry

A guy in work ordered a laptop off Dell, money gets taken but order gets lost - eventually looks for refund - refund gets lost - Dell can't figure out if they've paid him back or not - tell him to go to the CC company and claim the money back. Must find out what finally happened - but that alone took about 4 months. Crazy.

D.

conzy

Whats wrong with it?

Offer €500 and a Dell inspiron 1300 to keep you going till you get the new one:)

Blazer

krazy_8s wrote:

Hmm, I vaugly remember something about not buying the dell laptop, because laptops were never designed or made for high spec gaming for long term gamers. They can game, just not to the level that you want them at at the hours you play at. Otherwise they start to overheat and parts go. Clearly that nugget of info has still gone right over your head. Oh and btw, I doubt you will get half of what you paid for it.

if you go to the bbc climate experiment (akin to seti) it tells you not to install program on laptop saying that it's quite hard drive and processor intensive and that notebooks are not designed for this...saying that, all the gaming notebooks are a lot bigger to allow air to move more cleanly through them thus cooling them better

Cuddlesworth

Gaming laptops are a bit of a oxy-moron. They are built for gaming, which they can do. But for somebody who will spend hours straight playing games, they stand a very good chance of breaking after a short time. Although they are bigger, they still cant handle the heat that a high spec cpu and gpu produce when under load for long periods of time. And with the way laptops are designed, its not those 2 componants that suffer. Its the parts around them that dont have active cooling, which slowly start to operate at well above recommended temperatures.

Its simple logic, you have huge case's and heatsinks built for today's gaming rigs with loads of airlow. Then you have a gaming laptop, with "mobile" parts, which only produce slightly less heat cooled by a tiny heatsink/heatpipe and fan. And everything is squashed together accumulating heat.

Ie. laptops are great. Even for light gamers. But if you are a heavy user, dont waste your time.

Anti

KamiKazi wrote:

yup i surely am.

if i dont get a refund im gonna fix it and sell it.

gonna buy one of these bad boys: http://www.alienware.co.uk/product_detail_pages/Aurora_mALX/aurora-m_overview.aspx?SysCode=PC-EU-LT-AUR-M-ALX&SubCode=SKU-DEFAULT

Dont bother with one of them laptops, their muck. Get a core duo laptop and you wont regret it. The turions are way to slow of a cpu to be considered high end gaming kit. The screen is teh s3x though !!!11

KamiKazi

the laptop i have now is dual core.

as for dell, their ringin at twelve to get me to re-format the hard drive even though i told them i already did and it made no difference.

so i gonna demand a refund and if they dont comply theyll be hearing from my solicitor

as for new rig(s)

2.7 conroe, 4 gigs ram, 7950 1 Gb, raptor or two, big ass slower hard drive, 21+" screen, xfi sound card..

you know the usual:D:D