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Cancelling Eircom?

Fenster · 2006-08-07 18:08:12

I'm going to be taking a longish trip out of the country in a few week and while I'm gone I want to cancel my broadband and landline services. However, the Eircom site naturally doesn't list any method of cancellation that I can find and a trip to 1901 saw me being bounced around as it was apparently no one's section. Help?

07-08-2006 6:08pm

#1

Fenster

Closed Accounts Posts: 4,763 ✭✭✭

Join Date: September 2003

Posts: 4102

I'm going to be taking a longish trip out of the country in a few week and while I'm gone I want to cancel my broadband and landline services. However, the Eircom site naturally doesn't list any method of cancellation that I can find and a trip to 1901 saw me being bounced around as it was apparently no one's section.

Help?

0

Comments

#2 07-08-2006 6:09pm

Ruu_Old

Closed Accounts Posts: 36,634 ✭✭✭✭

Join Date: January 2002

Posts: 33900

You might have to send a letter in writing cancelling all services.

0
#3 07-08-2006 6:13pm

Asok

Registered Users, Registered Users 2 Posts: 6,628 ✭✭✭

Join Date: February 1998

Posts: 6336

I cancelled the other day, Just ring 1901 and select sales (dont ask me why) and tell them you wish to close your account. Should be plain sailing from there

0
#4 07-08-2006 6:25pm

Fenster

Closed Accounts Posts: 4,763 ✭✭✭

Join Date: September 2003

Posts: 4102

It seems to me that the only way to cancel is to get through to a physical operator and that they might not help you anyhow.

Ah well, I'll try them again tomorrow

0
#5 08-08-2006 1:24pm

Sam Vimes

Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭

Join Date: June 2005

Posts: 21314

when you ring 1901, say "agent". its not one of the options but puts you straight through to someone

0