Digiweb Metro?!?

The_Goose

Hey lads,
Sorry to wreck your heads as I m sure youve been asked this before but I m a little weary now after my Clearwire experiance to do some checking on my next provider.

Digiweb Metro will soon be in my area (Swords) and just wondering do they do anything that I should know about like blocking P2P or have crap speeds I n general?

Still trying to get ride of clear****, they seem to thinkif they ignore my requests to cancel I ll just give up :mad:

Thanks in advance for any info

Goose

veris

I have a very good knowledge of your prev supplier cw and dodgeweb you will find you will have big problems with dodgeweb .They all have problems with people using p2p files shareing etc.But they will kill your connection dead in the water and you can spend up to 4-5 hours in there queuing system just to be told if is your fault. You will be better off staying were you are. Also they will tell you your connection will be done in a few weeks and take payment but you will still be sitting there in six months waiting for there installers to come and clime all over your building and run cable thought your building .It is messy but these people they have installing for them are not professional.I know this as I am in this bissness

The_Goose

I take it you have Metro?
I will be getting rid of clearwire no matter what.

Sponge Bob

veris wrote:

I am in this bissness

Quite so indeed , hope you read the muanal before you come out to do my gaff

The_Goose

Whats the story on you Bob,
you waiting for your connection now?

event

veris wrote:

I have a very good knowledge of your prev supplier cw and dodgeweb you will find you will have big problems with dodgeweb .They all have problems with people using p2p files shareing etc.But they will kill your connection dead in the water and you can spend up to 4-5 hours in there queuing system just to be told if is your fault. You will be better off staying were you are. Also they will tell you your connection will be done in a few weeks and take payment but you will still be sitting there in six months waiting for there installers to come and clime all over your building and run cable thought your building .It is messy but these people they have installing for them are not professional.I know this as I am in this bissness

pure lies

they do not have a problem with people using p2p files
they will not kill your connection dead

if you go over your traffic quota you are capped, thats it

and the installers climb over your building?
how do you expect them to install stuff, fly?

lucernarian

event wrote:

pure lies

they do not have a problem with people using p2p files
they will not kill your connection dead

if you go over your traffic quota you are capped, thats it

and the installers climb over your building?
how do you expect them to install stuff, fly?

Indeed. I couldn't fault Digiweb's FWA service except for slightly variable ping times. I get better "1 Mbit speeds" than eircom customers who receive 105 KBps on downloads usually. I would get 115 to 120 KBps.

You, veris, sound like you have ulterior motives to tarnish Digiweb's name. I wonder who you work for...

The_Goose

To_be_confirmed wrote:

You, veris, sound like you have ulterior motives to tarnish Digiweb's name. I wonder who you work for...

Thats what i was thinking.

Mutant_Fruit

Installation: Installed within 2 weeks (i ordered before christmas, had it installed by the 8th of January iirc). Guys were pretty fast, no problems there. Everything was done cleanly and quickly.

Connection: At it's very worst i think i was getting about 1.3meg with pings about 100ms, but that was only for a day here and there. Generally a solid 2.5megs is easily reachable, quite often maxing out at about 370-380kB/sec. Pings are usually pretty damn good, no complaints there. Only prob is that it's more expensive than ntl, which just became available in my area, so i might be jumping ship. Only thing stopping me ditching digiweb immediately is that i'm so happy with the connection itself!

The_Goose

Mutant_Fruit wrote:

Installation: Installed within 2 weeks (i ordered before christmas, had it installed by the 8th of January iirc). Guys were pretty fast, no problems there. Everything was done cleanly and quickly.

Connection: At it's very worst i think i was getting about 1.3meg with pings about 100ms, but that was only for a day here and there. Generally a solid 2.5megs is easily reachable, quite often maxing out at about 370-380kB/sec. Pings are usually pretty damn good, no complaints there. Only prob is that it's more expensive than ntl, which just became available in my area, so i might be jumping ship. Only thing stopping me ditching digiweb immediately is that i'm so happy with the connection itself!

Thanks Mutant_Fruit.
They sound pretty good, so I think I ll be signing up.
Thanks for yer responses

manonmir

I've been on Eircom DSL for 2 years. Then moved out and used Clearwire - that didn't last long so i cancelled and signed up to metro. Honestly it's the best connection I've had to the web in Ireland, on it about 5 months now and honestly not one complaint. DL speeds always around the 200/250k mark and none of the nonsense associated with CW and Irish BB.

Gary

Stokolan

well ive been on digiweb metro since january this year. Have no complaints about them there service is very reliable only ever been down twice that I know of. I get i have no problems with gaming, I dont use p2p that much so cant comment on that. download speeds are always about 340KBps+

Only thing I dont like is there rolling cap but i can live with that seen as its a decent service. I was even considering uping to the next package for the extra speed and download limit.

LeperKing

How's the quality of the phone service at the moment? Is it as reliable as an eircom fixed line?

LK

sock puppet

Their phone service is good. I've had no problems for months. At first it was crap but it was fixed and now its working fine.

veXual

Know I'm off topic didn't want to start a new thread. Anyone have any idea when metro will be in athlone? I heard some one say recently that Digiweb have stopped taking wireless orders because Metro is just around the corner. Can anyone enlighten me?

lucernarian

It's a similar situation in Drogheda. Have any of the Digiweb reps on boards anything to say about the two towns and metro?

Wanton

Stokolan wrote:

Only thing I dont like is there rolling cap

sorry, going to have a blonde moment.... whats a rolling cap?

Sponge Bob

Wanton wrote:

whats a rolling cap?

a dysfunctional contraceptive

Hody

Does anybody have experience with Digiweb metro around Applewood, Sandford Woods in Swords?! Are they any good?

watty

Wanton wrote:

sorry, going to have a blonde moment.... whats a rolling cap?

Always the last 30 days, not a Calendar Month. Fairer on everyone.

Hody

watty wrote:

Always the last 30 days, not a Calendar Month. Fairer on everyone.

So you have to wait 30 days to get in?! And is it realiable, just heard people complaining about IBB, Clearwire and ICE - so Digiweb seems to be a alternative...

rikerdonegal

I'm thinking of signing with Digiweb myself, which is why I'm reading this thread. Useful. Thanks, folks.

As for rolling cap, Hody, I presume it means the use your first day online as Day 1 and reset your quota/limit every 30 days thereafter.

Asok

I think around 15 days is the usual install time these days. What the rolling cap means is that the traffic is counted by the last 30 days so my cap today is calculated from the 27th of may to today and tomorrow it will be from the 28th of may if you get what I mean?

Sponge Bob

if you bust your cap you are throttled to 128k until the day it rolls below 30gb or whatever it is

Hody

Sponge Bob wrote:

if you bust your cap you are throttled to 128k until the day it rolls below 30gb or whatever it is

I think clearwire does the same, thay told me, if I go over the transfer limit, my speed would be reduced. Seems IBB are the only ones without a cap...

Sponge Bob

Clearwire throttle you anyway and block all your vpns and stuff ...whether you reach the cap or not.

They are one of the worst carriers in Ireland, its the "American Way" like the man sez.

Hody

Sponge Bob wrote:

Clearwire throttle you anyway and block all your vpns and stuff ...whether you reach the cap or not.

They are one of the worst carriers in Ireland, its the "American Way" like the man sez.

:mad: Gringos, like my wife would say. Good to know there is nothing on the page of Clearwire about that.

So if they are ruled out, that leaves me to IBB, ICE or Digiweb....

wasim21k

ooh you are happey with them 30GB quota and after over quota your speed cold dead i m with them and i hate to go back to them as i m moving my place.

each time you ring about quota first question they ask about p2p software.

yes installer need to climb over building but not make m£$%£$ :mad:
and how professional they are two polish came to install internet and they was drinking alcohol (very professional). :mad:

i would suggest try to get some dsl from eircom smarttelecom or any other but not wireless.

event wrote:

pure lies

they do not have a problem with people using p2p files
they will not kill your connection dead

if you go over your traffic quota you are capped, thats it

and the installers climb over your building?
how do you expect them to install stuff, fly?

Hody

wasim21k wrote:

ooh you are happey with them 30GB quota and after over quota your speed cold dead i m with them and i hate to go back to them as i m moving my place.

each time you ring about quota first question they ask about p2p software.

yes installer need to climb over building but not make m£$%£$ :mad:
and how professional they are two polish came to install internet and they was drinking alcohol (very professional). :mad:

i would suggest try to get some dsl from eircom smarttelecom or any other but not wireless.

Drinking booze while doing the install, you are joking, dont you?!

wasim21k

no i m not.
not just drinking in van or something even when they was up on the roof:mad: and they both guys have bear in their pocket.

Hody wrote:

Drinking booze while doing the install, you are joking, dont you?!

Hody

wasim21k wrote:

no i m not.
not just drinking in van or something even when they was up on the roof:mad: and they both guys have bear in their pocket.

A bear on the roof, that sounds dangerous!

Drinking beer during a installation ain´t very professional though

Moriarty

wasim21k, you should report the installers to digiweb if that's the case.

wasim21k

Moriarty wrote:

wasim21k, you should report the installers to digiweb if that's the case.

well in that time i just wanted them to do the job and get h€€£ out of my place.

kc66

Its quite a serious allegation to be making. I think it should be Digiweb you should address it to, not boards.
Did you just smell drink from them or did you see them drinking?

event

wasim21k wrote:

ooh you are happey with them 30GB quota and after over quota your speed cold dead i m with them and i hate to go back to them as i m moving my place.

each time you ring about quota first question they ask about p2p software.

yes installer need to climb over building but not make m£$%£$ :mad:
and how professional they are two polish came to install internet and they was drinking alcohol (very professional). :mad:

i would suggest try to get some dsl from eircom smarttelecom or any other but not wireless.

so did you go over your cap with digiweb?

people can have no complaints about going over it, they have a website you can view it on and it is stated thats its done on a rolling 30 day period in the T+C's

i know the likes of Eircom dont check at all, but sure thats the customers choice

but allegations of drinking on the job are serious, i would contact digiweb straight away with that

Hody

Well acutally in regards to UL and DL Speed, capping and price, ICE home is looking like the best choice for me.

Hody

Just had to find out that both Digiweb and ICE will mount some kind of device on the roof and run a cable from there into the house. Does anybody maybe have experience with this and knows how much drilling this involves.

I am just tenant at the new address and I need to explain and gain permission from my landlord to go ahead with this. So any bit of information would be great

Cheers

watty

Digiweb:

Four screw/bolt holes for the bracket (or sometimes it can clamp on a balcony rail or pole somewhere), usually smaller than that needed for a satellite dish and one 5/8" hole for the cable.

I've no idea what ICE do.

Hody

watty wrote:

Digiweb:

Four screw/bolt holes for the bracket (or sometimes it can clamp on a balcony rail or pole somewhere), usually smaller than that needed for a satellite dish and one 5/8" hole for the cable.

I've no idea what ICE do.

ICE told me something about a minidish that has to be installed on the roof, and a cable that leads down to a connection point.
Digiweb said the same thing about a cable and the little box, you spoke about. Just wondering if the the cable/hole story is a big issue...

rikerdonegal

Just reporting on my experience with Digiweb, such as it was.

Two weeks to the day after I phoned in my order, the guy showed up to do the test. He was up on the roof for a couple of minutes. Unfortunately, I don't have coverage and they can't do anything for me with what I ordered.

However, they did a follow-up call this morning, and they offered me something else using the existing land-line (which is with eircom). It costs about €9 a month more, and offers a 40gig cap, instead of the 30gig I had tried to get.

I'll update here, if I decided to follow this up.

wasim21k

well dont know service on other places i was with them for 14 months and Traffic quota (download+upload) i dont like other wise friend have smarttelecom and he always on no limit so i would say if you can have eircom or smart go for it, speed wise you will left cold dead in water when you are over the quota limit. but if you are not going to download/upload much then they are good enough.

Hody wrote:

Does anybody have experience with Digiweb metro around Applewood, Sandford Woods in Swords?! Are they any good?

lucernarian

Digiweb put the modem/power unit wherever you tell them to put it. For us, that meant drilling one hole for the cable to go from outside to inside.

Hody

rikerdonegal wrote:

Just reporting on my experience with Digiweb, such as it was.

Two weeks to the day after I phoned in my order, the guy showed up to do the test. He was up on the roof for a couple of minutes. Unfortunately, I don't have coverage and they can't do anything for me with what I ordered.

However, they did a follow-up call this morning, and they offered me something else using the existing land-line (which is with eircom). It costs about €9 a month more, and offers a 40gig cap, instead of the 30gig I had tried to get.

I'll update here, if I decided to follow this up.

That must be the DSL Extra but you´d have the line rental (that you pay already) on top of that.

slave1

appreciate any comments from Athlone Metro users

ada4347

im thinking of getting digiweb in carlow does anybody think i should get it......

shebop

I would be interested to hear any reports as well.

Digiweb have a new Chatterbox bundle that looks quite attractive.

Does anyone know if

- the 4mb UL/512kb DL speeds are in and around fairly accurate during peak times?
- I'm not quite sure how the Digiweb phone service works -- but is it worth considering at all?

Thanks!

Wanton

Well I have had Digiweb Metro here in Carlow for 3 years.

In 3 years I have had 2 days down time and mistake where they told everyone they were over quota and killed the download speed. This lasted 12yrs.

Thats 60 hours down time in 1000 days!!

I am on their 8mb connection and very regularly get sustained download speeds of over 800kb (thats around 6.5mb).

I experiance no lag playing xbox live.

My neighbour has it for almost as long (on the 3mb connection I think). He had issues for around 2 months of the connection dropping and digiweb took there time, but did finaly find they issue was with thier modem.

In short, personnaly, I couldnt recommend them more. But thats just my opinion.

ada4347

hope u don't mind me asking but what street do u live on?? just wondering cuz could be diffedrent on other street's

Smashed

I had metro for a few years and was reasonably happy with it. It seems to me a very strict cap but i didnt do a lot of downloading. Heavy rain did mess with my connection a lot. Towards the end the service developed some problems such as the modem taking time to find the internet, up to an hour sometimes and in the end i decided to move on. Overall, i did have more problems than when i was with bt and adsl (technical problems) as bt's service for me was flawless, their billing was another matter.