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Can't get in contact with Ryanair

  • 24-07-2006 3:43pm
    #1
    honru
    Registered Users, Registered Users 2 Posts: 4,585 ✭✭✭


    I booked flights through Ryanair online about two months ago, got to the confirmation page and all that. However I never recieved an email. Tried to salvage the confirmation page from my internet History to get the flight code, but couldn't get the page up. Off to the phone I go...

    When I rang them initially, their voicemail said they had problems sending emails and were fixing the problem. Grand, I thought... but the email never arrived.

    There's no email to contact them with on their website, so ever since then I've had to constantly ring them. Because every time I do, I get the voicemail our phone lines are extremely busy...

    This is a really small problem that would take two minutes to sort out. Are there any alternative ways to contact them? The flight is in three weeks or thereabouts so naturally I'd like to have everything ready.


Comments

  • #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    You could try on the Ryanair.com website, click Change/Reconfirm flights underneath the Search for Cheap Flights button on the left of the webpage. It will ask you to enter your credit or debit card to retrieve your booking. Hope that helps.


  • #3
    honru
    Registered Users, Registered Users 2 Posts: 4,585 ✭✭✭honru


    You need the confirmation code aswell as the credit card number. :(


  • #4
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Well all you can do is keep trying, give the UK number a call maybe or drop into Dublin Airport. :(


  • #5
    irishflightnews
    Closed Accounts Posts: 17 ✭irishflightnews


    I know its a bit late in the day, but it is handy to print out a copy of the confirmation page.

    This happened to me before that I didn't receive the email so I am extra cautious these days.

    I know, expecially with Aer Lingus, that they don't even ask for the code now, all they need is your passport. I haven't flown with Ryanair in a while so I can't remember.


  • #6
    mobpd
    Registered Users, Registered Users 2 Posts: 272 ✭✭mobpd


    f®eak s&#169 wrote: »
    I
    There's no email to contact them with on their website, so ever since then I've had to constantly ring them. Because every time I do, I get the voicemail our phone lines are extremely busy...

    ever wondered how Ryanair can claim that they have one of the lowest complaints per 1000 passengers of the main airlines? Cos they make it nigh on impossible to get in touch with them....


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  • #7
    penexpers
    Closed Accounts Posts: 4,038 ✭✭✭penexpers


    They can give you the code at the Ryanair desk in Dublin Airport.


  • #8
    javelin
    Closed Accounts Posts: 65 ✭✭javelin


    but its alright tho, the email is not the actual ticket..
    its an e-ticket so all u need is to go to the check-in w ur passport


  • #9
    honru
    Registered Users, Registered Users 2 Posts: 4,585 ✭✭✭honru


    I really want to assure that I have these flights booked. Suppose I'll have to trek into Dublin Airport now. :(

    Disappointed with Ryanair for this.


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