Audi garage in Dublin

bogmanfan

Hi all, just wondering if anyone can recommend a garage who service Audis in Dublin? Basically 4 warning lights came on in the car yesterday. Turned it off, then back on and they've disappeared. I want someone with VAG-Com setup to check it out. Car is running fine, but i don't want it to give out on me on some back road. Any help appreciated.

Anan1

Belgard Motors, in Tallaght.

Big Balls

You might find someone friendly enough with a VAG COM on www.vagdrivers.net to meet up with you and plug it in. (that sounds a bit perverted!)

I'd suggest MSL Pottery Rd over Belgard. Both are dreadful but MSL is slightly better.

Big Nelly

Bradys in Castleknock are supposed to be good but expensive

crosstownk

Anan1 wrote:

Belgard Motors, in Tallaght.

Are useless. Pottery Road aren't any better.

I've heard good reports about Brady's in Castleknock though.

Anan1

crosstownk wrote:

Are useless. Pottery Road aren't any better.

I've heard good reports about Brady's in Castleknock though.

I haven't been near Belgard in 7 years, but they were quite good then. Has their service disimproved since?

ondafly

Big Nelly wrote:

Bradys in Castleknock are supposed to be good but expensive

Strongly dis-agree with this comment, from personal experience. Completely useless and damaged electrics on our car.

mike65

Which warning lights showed?

Mike.

Ayashii

have to disagree with the Bradys comment too.... I tried to get them to change the oil in the haldex system of my car (haldex is the 'yoke' which controls the quattro system which is fairly common in audi's) and they couldnt as they hadnt the neccessary tools..... kinda worrying for a main audi dealer!!!

aldy05

MSL on pottery road are terrible to deal with, brought my A3 there once and it came out with a dent in the roof, MSL also are a part of ballsbridge and deansgrange Audi, I've heard Foster's are good even though I havnt dealed with them yet.

colm_mcm

Sheehy's in Naas are generally very good, might be a bit out of your way though.

crosstownk

I heard a couple of positive comments about Brady's on boards.ie recently but I don't have any personal experience. I use Belgard for VW/Audi/Mercedes/Mazda service and warranty. They are beyond belief. Impossible to contact, they never return calls, and they rarely fix a problem first time.

I've also used Park Motors and MSL Service Centre on Pottery Road - both are pure useless too. To be honest there are very few VW/Audi dealers that are of any use. The best are Newcastlewest Autos in Limerick or Newmarket Motors in Cork county.

As Mike says, what lights came on - if they have gone off again then it's likely that the fault memory will store the faults - so when you bring it to the dealer they will simply say "Computer says no" and send you on your way.

crosstownk

colm_mcm wrote:

Sheehy's in Naas are generally very good, might be a bit out of your way though.

I'd agree with that - In fact I'm thinking of moving the whole service account to Sheehys. I've used them once or twice before and everything was perfect - not the norm for a VW/Audi dealer, tbh. I'll post my experiences with them...........

trant

I've bought cars off both Belgard and Sheehy's in the past. Speaking from experience I wouldn't touch Belgard with a barge pole, a "one-owner" '04 A4 turned out to have two owners and this was denied down to the ground even though I had the vehicle registration book to prove it. Ended up having to go to the top brass in the company after I was offered a set of mats as compensation by the cocky salesman in question. Then the car developed a squeak from the alternator. They tried to invalidate the warranty on the car stating that we had filled it up with too much oil. They backed down fairly quick when I told them we only had the car a month and the last person to go near was one of their 'engineers' when they performed the pre-sale service on the car. Laughable.

Sheehy's on the other hand are a fairly big dealership but they seem to have that personal touch you get from a smaller garage. Highly recommended. Service staff are helpful and courteous and don't seem to want to make you spend money where it's not needed.

colm_mcm

Can't beat a country dealer!

ondafly

ironically we only put the car into Brady's because they *only* had a 4 week waiting list compared to 6 weeks with Park motors for just to get a window regulator fixed. I could go on, but it only annoys me when I think about it !

crosstownk

colm_mcm wrote:

Can't beat a country dealer!

Phhffftt - Ever dealt with Tom Murphys in Waterford or Frank Hogans in Limerick or Blackwater in Fermoy or O'Learys in Lissarda or Western in Galway or Moores in Athlone - all exceptionally useless.

JJ Reids in Letterkenny are good but like Newcastlewest Autos they are relatively new dealers. I wonder how long it will take for the MDL attitude to rub off on them...................:D

mike65

Excuse me, Waterford City is not country!

Mike.

crosstownk

mike65 wrote:

Excuse me, Waterford City is not country!

Mike.

Point taken Mike! But my point is that practically all VW/Audi dealers are uselss, patronising, incompetent and quite unfriendly aswell as unapproachable. Some of the other dealers I mentioned are close to, or in cities.

colm_mcm

mike65 wrote:

Excuse me, Waterford City is not country!

Mike.

It is outside Dublin though!

mike65

Still does'nt make sense a City is a City, country is where the cows live!

Mike.

crosstownk

mike65 wrote:

Still does'nt make sense a City is a City, country is where the cows live!

Mike.

Cows would be better at servicing and repairing VW/Audi cars!!!!

Audi - Vorsprung Durch Muppets

Calibos

Any other opinions on Fosters. My 2.0TDI A3 is due its first service and it was either them or Pottery Road. I was veering towards Fosters anyway as my Bodyshop ordered my new spoiler from them. Told me that they gave up dealing with Pottery Road as the phone was never answered. Apparently when the needed to call them, they would set 4 of their phones and mobiles to start dialling/redialling the 3 or 4 pottery numbers and they'd still be waiting 15 or 20 minutes for one of them to be answered.

colm_mcm

Vorsprung Durch Arroganz?

Anan1

colm_mcm wrote:

Vorsprung Durch Arroganz?

It's looking like a good independent with a VAG computer is the way to go.

crosstownk

Calibos wrote:

Any other opinions on Fosters. My 2.0TDI A3 is due its first service and it was either them or Pottery Road. I was veering towards Fosters anyway as my Bodyshop ordered my new spoiler from them. Told me that they gave up dealing with Pottery Road as the phone was never answered. Apparently when the needed to call them, they would set 4 of their phones and mobiles to start dialling/redialling the 3 or 4 pottery numbers and they'd still be waiting 15 or 20 minutes for one of them to be answered.

Of the two I'd go with Fosters - I've no real experience with them but I did have a breakdown which was towed into them last week and they fixed it the same day - not the norm for an Audi dealer.

colm_mcm

This is so funny! You pay over the odds for a new car and the least you can expect is a huge amount of gratitude from the supplying dealer, or at least some courtesy from the dealer network, To pick a dealer because it's not as useless as another one is bizzare!

crosstownk

colm_mcm wrote:

To pick a dealer because it's not as useless as another one is bizzare!

Very true - but it's the way it is with VW/Audi dealers. Trying to reason with them is like banging your head off a wall. They couldn't care less. Yet people still buy the product. Now thats truely bizzare!

colm_mcm

Don't get me started!

endplate

Buy a OBD 2 complient diagnostic tool of ebay for €40 that will read and clear faults much cheaper than a dealership. I have one it works a treat

http://cgi.ebay.ie/Scanner-Reader-OBD2-KKL-OBD-2-VW-Audi-diagnostic-VAG_W0QQitemZ120003836044QQihZ002QQcategoryZ30921QQrdZ1QQcmdZViewItem

mikedragon32

I use Foster's for my A3... they're pretty good. Service is good and not as expensive as MSL, who we've dealt with in the past (but wouldn't deal with again).

They've moved their service dept. up to the industrial estate in Sandyford, just around the corner from the showrooms. They also keep a good stock of parts and I've never heard of anyone having to wait for a part in order to carry out a repair or whatever.

VeVeX

The GS200 quoted above does not support CAN bus protocol. If you car is post 2001 its more then likely CAN.

Two DIY units I would suggest for newer audis are :

VAG specific : http://cgi.ebay.ie/VW-AUDI-SEAT-HANDHELD-DIY-DIAGNOSTICS-OBD2-CAN-ABS-SRS_W0QQitemZ260005204218QQihZ016QQcategoryZ30921QQcmdZViewItem
These units will diagnose ABS and Airbag problems aswell as generic and specific OBD2 and CAN codes.

Gs400 : http://shops.buyandsell.ie/AUTOBITZ/product_info.php?products_id=5835
I have one of these in work and they are a great device . Bar live data it does exactly the same job as our €€€€ diagnostic box.

Big Nelly

ondafly wrote:

ironically we only put the car into Brady's because they *only* had a 4 week waiting list compared to 6 weeks with Park motors for just to get a window regulator fixed. I could go on, but it only annoys me when I think about it !

Bit more of an explanation, what type of car etc? every person I have talked about never had a problem with Brady's

bogmanfan

mike65 wrote:

Which warning lights showed?

Mike.

Hi guys, thanks for all the comments. The ABS, Traction Control, EPC and Engine Management Light all lit up! Now, this is my first car (an A2) and as such I've been stalling it quite a bit! My sis, who's in the Army Transport Unit and knows a lot about cars, had a look at the car and took it for a spin on Friday and couldn't see any problem at all. I still wouldn't mind someone having a look at the fault code (if there is any). Would most independent garages have VAG COM? I have heard of UK Audi dealers charging £75 for a diagnostic scan!!!!

Big Nelly

bogmanfan wrote:

Hi guys, thanks for all the comments. The ABS, Traction Control, EPC and Engine Management Light all lit up! Now, this is my first car (an A2) and as such I've been stalling it quite a bit! My sis, who's in the Army Transport Unit and knows a lot about cars, had a look at the car and took it for a spin on Friday and couldn't see any problem at all. I still wouldn't mind someone having a look at the fault code (if there is any). Would most independent garages have VAG COM? I have heard of UK Audi dealers charging £75 for a diagnostic scan!!!!

On my Passat I was getting warning lights coming on every so often and telling me to go into a garage to service engine, when I checked it in it was just the brakes lights where gone in it!

radix093

A good friend of mine dealt with MSL and he said never again...they bolted his gearbox at one side only, and it blew to pieces within a few thousand miles, costing him thousands upon thousands, with long waiting time and no replacement car, and they denied all liability.
2 years ago, I bought an A6 in London. I have dealt with a lot of the garages in Galway, and all are as bad as each other. Western Motors (Audi) are a disaster, and Motorpark (BMW) are frankly an embarrassment, both of which have had their dealerships taken from them, but continue to sell Audi's and BMW's.
I had considered everything when deciding where to get my A6 serviced, including Isaac Agnew in Portadown. I had been told again and again that Kevin Connolly Audi & VW in Ballina Co. Mayo are exceptional, but I remained sceptical that the alleged best Audi garage in Ireland would be in Co. Mayo!!
They have the reputation for being very dear but very good, but I've found them to be far cheaper than any other prices I got.
My level of perfection almost borders on psychosis, and I've yet to have a problem with them, and remain extremely satisfied!
We have a Merc that's serviced in Cunningham Higgins in Galway, and they're ok, but only ok. No problems really with them, but nowhere near the standard in Connolly's! Well worth a visit!!

Our man in Havana

And the rule of not quoting bold posts is broken yet again!

Report and keep your mouth shut is the rule.