Netgear Wireless with Smart problem

Dowee

I have recently moved over from NTL to Smart. I have set up the Smart modem and it is working fine however when I try and connect it to my wireless router (Netgear WGR614 v6) which I used without any problems with my NTL modem it works fine until I shut down the computer and turn everything off. When I start up again the wireless network does work. However if I go into the Router settings and don't change anything but just hit "Apply" within the "Wireless Settings" screen (which updates the settings) it works again.

As regards the settings of the network I have the AoLynk modem bridged to the router and I have the IP and DNS settings of the router set to dynamic

Can anyone shed any light on why it doesn't work when I start up?

irlrobins

When you say wireless network won't work do you mean that you can't get a wireless signal or that your internet connection doesn't work.

Dowee

My internet connection doesn't work.

irlrobins

Have you configured Netgear to handle the PPPoE settings?

Dowee

I can't see anywhere within Netgear where it specifically refers to PPPoE settings. I have setup the login and password details for my Smart account in there, I'm not sure what else I can or have to do

Thanks for the replies btw.

irlrobins

What model number is the netgear?

MunsterCycling

Hows it going there irlrobins.... Drums fingers waiting for OP to post model number.... Dum de dum....


MC

irlrobins

MunsterCycling wrote:

Hows it going there irlrobins.... Drums fingers waiting for OP to post model number.... Dum de dum....

Post count++?

Dowee

MunsterCycling wrote:

Hows it going there irlrobins.... Drums fingers waiting for OP to post model number.... Dum de dum....


MC

What??

irlrobins

Never mind, what model number is your Netgear router?

Dowee

Netgear WGR614 v6

I mentioned this in my original post which is why I was questioning MunsterCycling's post.

irlrobins

Agh! So you did. My apologies. I'll be back to you....

irlrobins

Ok a bit puzzled. I thought from your original post you weren't using PPPoE correctly. But reading thru the manual I think you are. However, the router doesn't allow you to set VPI or VCI, and I'm just wondering if this is an issue.

(I'm assuming you have the settings like the pic below, with your smart username and password entered, and the Smart DNS servers entered DNS server 1: 84.203.254.34 DNS Server 2: 84.203.255.34)

Dowee

irlrobins wrote:

(I'm assuming you have the settings like the pic below, with your smart username and password entered, and the Smart DNS servers entered DNS server 1: 84.203.254.34 DNS Server 2: 84.203.255.34)

My settings are like in the picture and I have my DNS settings set to "Get Automatically from ISP" ie. I haven't entered the DNS Server 1 & 2 details you mention above.

As you have probably worked out I'm not that familiar with PPPoE as this the first time I've come across it.

irlrobins

From some random website: "PPPoE is a specification for connecting the users on an Ethernet to the Internet through a common broadband medium, such as a single DSL line, wireless device or cable modem. All the users over the Ethernet share a common connection, so the Ethernet principles supporting multiple users in a LAN combine with the principles of PPP, which apply to serial connections."

Basically it's a network protocol. Anyway try entering the DNS servers into that config page and see if that helps. I presume that when the internet connection is down the wirless link between router and laptop still operates ok?

MunsterCycling

My bad, that got past both of us, lol

MC

PS irl > posts++

Dowee

I entered those DNS settings and it works now.

Thanks a million irlrobins!!

irlrobins

No prob. Hope it continues to do so.