Pc Load Issue

Energizer

Hello All,

Recently my pc has been crashing under load. Everytime i run a game or high load process the machine crashes.

My motherboard is an MSI K8N Neo2-FX so i installed the mothERboard monitoring software from MSI. This showed that the 12v output from the psu was only giving 1.8v.

This was strange as the computer should not even post with a voltage like that.

It is a Enermax 460w psu.

To try and fix this i replaced the psu with another enermax psu with higher wattage. At first the motherboard monitoring software said that same voltage issue.

To check this i uninstalled the software and reinstalled it, the voltages now read fine.

But today while playing counter-strike the pc just started shutting down.

I have changed the psu so that is probably ruled out as the problem.

What could be causing this? Motherboard, Processor?

System:
AMD64 3700 - vcore:1.41 (never overclocked), Max Temp: 44'c
MSI K8N Neo2-FX
(FSB: 200MHZ, Vcore: 1.50v, Memory V: 2.70v, Agp V: 1.50v)

1GB Corsair XMS3200
XFX Nvidia 6800GS 256mb
450gb HD space.
Enermax EG465p-VE 460w

andy1249

Try this , uninstall the motherboard monitoring software and try running your games again , see if they still crash ,
Some monitoring software out there can cause exactly the issues you describe !!

failing that , see if there is a " load failsafe defaults " option in your Bios , if there is , then select that option and try again , if all is OK after this then try " load optimised defaults " and try again.

If both of those fail , then carefully check that you have the correct Mainboard drivers installed and that the correct Bios is installed on the Mainboard also , you should be able to get the latest versions of the MSI site.

Energizer

Ok thanx, i'll give it a go!

deadl0ck

Sounds like a temperature issue to me.

What temp is it running at ?

You can also put on a temp alarm in the BIOS that will make an alarm sound whent he temp is getting too high.

Also - have you got the latest BIOS for that motherboard installed ?

8T8

Along with check temps & update bios I'd check your RAM as well with Memtest+, also how does the system fair under load with something like the Prime 95 torture test.

Energizer

Max temp of Cpu so is 44 degrees

I uninstalled the monitoring software, no luck.

Also set bios to defaults. still crashed.

Doing the rest now!

Energizer

Just ran Memtest. It crashed on about 38%. Does that mean it is the memory or that the load crashed it?

Ran it again and it crashed on about 10%! Damn:mad:

Energizer

I just checked the Cpu temp through the bios.

Its reading at 62'C from here. I gather then that the cpu temp will rise even more under load.

System temp is 40'C.

Could this be the reason? Probably stupid question!

Webmonkey

Sounds like an overheating problem to me, you can get thermal compound paste to place between the heatsink and the processor. Used in eletronics to keep transisters and other components cool. It really does the trick, wud knock off 10 - 20 degrees easily.

Energizer

i do have some termal paste on it! i now just put a little bit more on the cpu to get a better connection!

cpu temp in bios is showing as 51'C from cold.

Also the side of the case is off to get better airflow.

Energizer

Will test under load again!

Energizer

I'm running prime95 to test load now.

Webmonkey

When applying it make sure that it is smooth out, no gaps as this will cause the processor to even heat more than it would without it.
Make sure that all corners are covered too, leave no gap what so ever.

Energizer

Ye it's fairly spread out but doesn't seem to make a differnce.

Temp is still hitting over 60. Looks like the stock Heat sink ain't cutting it.

Energizer

CPU in the bios is now showing 63'c.

Under load in windows u can probably at least add 10 degrees to that! Jesus!:eek:

Energizer

I reset the bios but it does not seem to make any difference.

Webmonkey

What type of processor is it?

Energizer

amd 64 3700 - socket 939.

Cuddlesworth

Thats way too high for a 939, but your motherboard can have a faulty reading so dont rely on it.

Energizer

I can't upgrade the bloody bios it won't recognise the .bin file. Makes for a great day!

Looks like it is a temp problem.

i need to get better cooling for the machine.

Do you think it could be anything else or is it fairly safe to say that the high temp is the cause of the crashes?

8T8

Try re-seating the CPU cooler, if you have any thermal paste left clean off whatever is on the CPU and cooler then re-apply an even layer and put the cooler back on the CPU.

Does Memtest+ report an error or does it just crash, if it reported an error then the RAM would be defective but if the program just locked I'm not sure. What I would do is try removing one stick at a time and test the system again to see if it crashes.

Energizer

That may have done the job. After cleaning the cpu and heatsink with methylated spirits.

The cpu temp is idling at about 46-48 degrees. On load it is hitting 54 degrees.

I played some CS:S and it only hit 54 degrees.

Will have to run a lot more tests to make sure it is running properly.

Energizer

Oops spoke too soon.

Ran Prime95 to load test it and the cpu went up to 102'C before shutting down.

I think that shows that the issue is with the temp!

Webmonkey

Energizer wrote:

Oops spoke too soon.

Ran Prime95 to load test it and the cpu went up to 102'C before shutting down.

I think that shows that the issue is with the temp!

Be thankful its not your car. My car over heated later on today after replying to u there. Feckign headgasket went in it. Hope engine not warped.....hope that makes you feel a bit better

Energizer

OH damn, man!

Thats got to hurt. Thanx for all the help.

I hope the cars ok!

Webmonkey

Energizer wrote:

OH damn, man!

Thats got to hurt. Thanx for all the help.

I hope the cars ok!

Thanks, at the moment the engine it is tatooed with oil!. Good luck with the computer.

Spear

Energizer wrote:

Oops spoke too soon.

Ran Prime95 to load test it and the cpu went up to 102'C before shutting down.

I think that shows that the issue is with the temp!

I'll give you some Arctic Silver 5 on Monday. Until then try not to burn down Laois.

Energizer

Hello Spear! welcome to the conversation, i suspect u r my workplace coach?

pokerwidow

Sorry to bring this up again but I did a search of 'computer shutting down' and this is what came up. We bought this computer in July'05 and the guy is gone Awol after we asked for our monitor to be replaced.

Anyway there is a terrible noise off the fan and when it shut down (mid-way through youtube video) today I tried to start it in safemode. I accidently found the temp of the CPU and it was 96c degrees. I kid you not. The m/b temp was 40c degrees and the CPU fan speed was 3541 rpm. I have not a clue what this means but can only guess that the cpu is overheating. Can anyone give me some advice please?

Ruu_Old

You might need to replace the heatsink and fan for the CPU. Can you post some system details?

pokerwidow

Ruu wrote:

You might need to replace the heatsink and fan for the CPU. Can you post some system details?

? Like what type of computer it is, its black.

Thanks for your reply Ruu but I am a lost case as far as computers go.

Anyone know where I can get my computer fixed in Limerick?

Thomas_S_Hunterson

pokerwidow wrote:

? Like what type of computer it is, its black.

Surely there is some form of manufacturer logo on it

pokerwidow

sean_keevey wrote:

Surely there is some form of manufacturer logo on it

An Intel celeron sticker, that's it. The back of the monitor says Digimate and the only writing on the cpu is 230 V. Honestly I am thick but if there was a name even I could find it.

irlrobins

Open the case up and clean it out. I bet it's full of dust and it's causing the overheat.

pokerwidow

Thanks I will do.

TempestSabre

pokerwidow wrote:

? Like what type of computer it is, its black.

Thanks for your reply Ruu but I am a lost case as far as computers go.

Anyone know where I can get my computer fixed in Limerick?

Wow some temps. Somethings not right with the cpu/heatsink/fan. Maybe theres a boardser near that would look at for you. Or just buy a fan and heatsink and replace whats there. You can buy them very cheap, so it would be worth trying that. Perhaps the fan is turning off, or theres a problem with the power to the fan. If you leave the case off can you see does the fan run constantly when you are having these crashes?

You'd need to be careful that you don't damage the Cpu. I thought these CPU's would protect them selves from high temps?

Anti

What is it with people recently ? ohh my cpu is too hot add more thermal paste !!! you only need a tiny ammount spread enevly with a credit card or similar. Like ruu said to pokerwidow your cpu hfs needs to be reseated. And as for your question of where to get your pc fixed, There is a PCWorld in limerick. Book it into them, it will cost you 79.99€ or maybe 89.99€ ( cant remember the prices anymore ) But while its in you can have a full " healthcheck " They will remove any spyware and virii they come across, They will also update all your drivers too if you ask. but expect to be away from your beolved pc for upto a month if they are busy.

Your best bet would be to ask on boards for someone on here in limerick to come look at your pc, It would cost you alot less.

G'luck anyway.

And to the OP I think its time you invest in a better hsf and some better case fans. As that temp is still too hot. My overclocked 3500+ dosent break 40c under 24hour prime95 Granted it is watercooled but id say that only taked off 10c at max

Webmonkey

Adding more thermal paste causes more problems than if it wasn't used. As said by anti, you only spread a tiny bit on, but make sure it goes out to all corners and that it is evenly placed.

pokerwidow

Thanks to you who replied.

If there are any people in the area, I will pay top dollar I will also ask a few friends. Thanks again.