Damn Last Mile BB

pm.

I know i posted a thread about 5 weeks ago about last mile bb, but the service is getting worse, im paying 40 a month for this crappy service and i should be getting 512 down and 128 upload. when i go to download this www.url.ie/qv/ im only getting speeds of 15 to 20 kbps:mad: where do i stand with these cowboys

bigpaddy2004

pm. wrote:

I know i posted a thread about 5 weeks ago about last mile bb, but the service is getting worse, im paying 40 a month for this crappy service and i should be getting 512 down and 128 upload. when i go to download this www.url.ie/qv/ im only getting speeds of 15 to 20 kbps:mad: where do i stand with these cowboys

Why not contact them to have the problem rectified, its their problem. BTW what is that file?

cgarvey

Do you know what contention ratio you're meant to be getting? If it's anything less than 25:1, then you should follow up. If not, and it's unlikely to be, then you won't have much of a case, except maybe to pressure them to get more backhaul. Assuming that contention is the problem, that is, and not a dodgy LoS or something like that.

The file is a FreeBSD ISO image on ESat's mirror.

A$$A$$IN

Im with lastmile aswell upgraded my connection recently to the 1m/512k believing it would make a difference and lo-and-behold its as crap as ever. The company is a bit of a shambles i.e. customer service is just pathetic. As for the contention ratio its as if everyone is on the one lol:rolleyes:

pm.

A$$A$$IN wrote:

Im with lastmile aswell upgraded my connection recently to the 1m/512k believing it would make a difference and lo-and-behold its as crap as ever. The company is a bit of a shambles i.e. customer service is just pathetic. As for the contention ratio its as if everyone is on the one lol:rolleyes:

what type of speed do you get when download from the link ? i finally go through to the manager today and he did something from the office my connection speed is back to 51 kbps. how much do u pay for the upgrade ? they where suppose to upgrade for free a couple of months ago.

PogMoThoin

They a joke. see my post in other thread
http://www.boards.ie/vbulletin/showthread.php?t=2054919553

steve-hosting36

What does www.speedtest.ie tell you?

PogMoThoin

Cant get it to work 4 sum reason. It just keeps searchin for ever for my dl speed.
Tested connection last nite on www.internetfrog.com. Ran it bout 5 times. Quality of service ranged from 35% to 70%, also the maximum pause was serious each time, 250ms on average. This is a pathetic service. Cant wait for sum other provider to come along.

just ran it again max pause was 550ms. Quality of service 40%. pathetic

steve-hosting36

Click the 'Click to start MySpeed' button in the top left?

PogMoThoin

ok. Ya have to double click. dont click at all on internet frog, just runs. Ran it 4 times. these the results:
1 2 3 4
Download speed: 491kbps / 409 / 459 / 464
Upload speed: 98.3kbps / 92.9 / 84.9 / 128
Upload burst: 327 / 261 / 246 / blank
Quality of service: 92% / 34% / 64% / 77%
Round trip time: 75ms / 61 / 60 / 75
Max pause: 313ms / 1125 / 468 / 407

edit: ran again:
dl 286kbps/ ul 100kbps / burst 276 / QOS 15% / trip 59ms / pause 1547ms

bigpaddy2004

PogMoThoin wrote:

ok. Ya have to double click. dont click at all on internet frog, just runs. Ran it 4 times. these the results:
1 2 3 4
Download speed: 491kbps / 409 / 459 / 464
Upload speed: 98.3kbps / 92.9 / 84.9 / 128
Upload burst: 327 / 261 / 246 / blank
Quality of service: 92% / 34% / 64% / 77%
Round trip time: 75ms / 61 / 60 / 75
Max pause: 313ms / 1125 / 468 / 407

edit: ran again:
dl 286kbps/ ul 100kbps / burst 276 / QOS 15% / trip 59ms / pause 1547ms

Your speed looks ok to me for what your paying for???

PogMoThoin

PogMoThoin wrote:

edit: ran again:
dl 286kbps/ ul 100kbps / burst 276 / QOS 15% / trip 59ms / pause 1547ms

What bout this crappy speed. Besides that connection drops bout 10 times a day.

bigpaddy2004

PogMoThoin wrote:

What bout this crappy speed. Besides that connection drops bout 10 times a day.

I would call that contention. But if your connection drops about 10 times a day that could be a more serious problem. Best to contact technical about it and get an engineer out.

Gone West

I heard that lastmile only have 10mbit of pipe to share between all their customers.

Smells like a crowd of GBS milkers.
I have some personal experience with them, and reckon this to be the case.

Why not complain to comreg. say youre not getting broadband.
broadband is defined at *something higher than what youre on. probably 256k*
Then say that you don't think the government should be funding them to provide you with shítty service. If a few people were to do this, comreg would have to follow it up with a call to lastmile at the very least.

Any threat of losing their GBS cash will slap them back into shape, sharpish.

PogMoThoin

Ya. I'll do that. They a rip off. I heard they only set up to supply schools with govt funding, didnt plan ahead. They supplying all the schools round here.

pm.

getting back to the question what speed are you getting when you download this www.url.ie/qv/ mine has improved since i finally got talking to Shane ( manager ) my speed is up to 45 kbps to 54 kbps

PogMoThoin

Im gettin 55 now. will try again later.

paddyp

My connection is very reliable but I'm only a few hundred meters from the mast, if you are far away the connection will be affected by weather conditions. You might also be unfortunate enough to be connected to a relay node thats relaying traffic from other nodes .. that could get congested.

If you find that its affected by weather they can add a parabolic antenna but you'd probably have to pay for that,