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Ryanair Insurance Refund

  • 20-06-2006 9:10pm
    #1
    Closed Accounts Posts: 13


    Hi,

    I booked a return flight to Stansted with Ryanair a few weeks ago. On the booking page I accidently put 'Ireland' in the insurance box and got charged E16.

    This is my own fault, I know, but on Ryanair's site (http://www.ryanair.com/site/EN/faqs.php?sect=ins&quest=cancel) it says there's a 14-day cooling off period and to cancel the insurance just to email insurancerefunds@ryanair.com.

    So I did that, sent them 2 emails but haven't gotten any reply or refund.

    Any suggestions on where to go from here?

    Website only lists an email address for online bookings.


Comments

  • Registered Users, Registered Users 2 Posts: 7,588 ✭✭✭Bluetonic


    Their are plenty of contact numbers on their website.

    Never use email for something which you are looking for a definite reply from.


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