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UTV Internet

  • 20-06-2006 12:06pm
    #1
    keizer
    Registered Users, Registered Users 2 Posts: 217 ✭✭


    Hi,

    I just received a broadband modem from UTV Internet - the trouble is that it came configured for PPPoA (for the UK). I checked their website for their settings and applied them to the modem as follows:

    Driver: PPPoE
    VPI: 8
    VCI: 35
    Set up type: LLC

    DNS Servers (server assigned):
    Primary: 194.46.192.141
    Secondary: 194.46.192.142

    In the UK, the standard is PPPoA, in RoI the standard is PPPoE (PPP over Ethernet).

    Now I keep getting the messages "training" and "handshaking" when the modem attempts to boot up. It does not go any further than this.

    It's a voyager 210 modem - if anyone else has this modem could they please send me screen shots of the configuration please.

    Thanks in advance.


Comments

  • #2
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    You may have got your modem before your line was fully setup. It's been known to happen. Might be no harm to give UTV tech support a ring. Are you entering your username and password correctly?


  • #3
    keizer
    Registered Users, Registered Users 2 Posts: 217 ✭✭keizer


    kaizersoze wrote:
    You may have got your modem before your line was fully setup. It's been known to happen. Might be no harm to give UTV tech support a ring. Are you entering your username and password correctly?


    As far as I know......everything is fine.


  • #4
    Sconsey
    Registered Users, Registered Users 2 Posts: 1,601 ✭✭✭Sconsey


    I am fairly sure that you should be letting it assign DNS automatically, is that what your network connection is configured to?

    Check it in Control Panel > Network Connection> Right click on the connection and select properties > select TCP/IP properties > there is a box that says something like 'obtain DNS server automatically'....same goes fo rIP address.

    My 2c


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