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Help !!!! I'm getting a no satellite signal is being received

bruce wayne · 2006-06-19 18:38:04

Please Help, I'm getting the dreaded no satelite signal is being received and the soonest sky can send someone out is over a week away ????? I've gone throught all the usual stuff...unplugging the box, resetting various things etc (with the help of the sky support person), but no joy. Any ideas ? thanks B

19-06-2006 6:38pm

#1

bruce wayne

Registered Users, Registered Users 2 Posts: 530 ✭✭✭

Join Date: November 2001

Posts: 450

Please Help, I'm getting the dreaded no satelite signal is being received and the soonest sky can send someone out is over a week away ?????

I've gone throught all the usual stuff...unplugging the box, resetting various things etc (with the help of the sky support person), but no joy.

Any ideas ?

thanks
B

0

Comments

#2 19-06-2006 6:40pm

cast_iron

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Posts: 2418

Odds are the box needs to be replaced.
Tuner most likely gone, not usually worth paying to replace it.
An independent dealer will advise you best.

0
#3 19-06-2006 6:43pm

bruce wayne

Registered Users, Registered Users 2 Posts: 530 ✭✭✭

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Posts: 450

sure it was only instaled in Jan

0
#4 19-06-2006 6:52pm

cast_iron

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Well it's under warranty then.
I'm guessing sky installed it, so looks like you have to wait a week.
Alot to be said for buying local....

0
#5 19-06-2006 6:54pm

bruce wayne

Registered Users, Registered Users 2 Posts: 530 ✭✭✭

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Posts: 450

very true....thanks for your reply

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#6 19-06-2006 6:56pm

byte

Moderators, Regional North West Moderators Posts: 19,159 Mod ✭✭✭✭

byte

Join Date: May 2001

Posts: 18936

As the box is new, it may not be the box at fault.

It could be the dish is off allignment, or the LNB has died.

It could be the cable also.

0
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