Lost Phone, what do i do??

Goolay

Hiya,
Just got back from town to discover that I've lost my phone! Wasn't on the piss or anything, but I walked about 2 miles and could have lost it anywhere. I don't mind too much about the phone itself but I really, really, really need to keep the number. I tried ringing vodaphone but at this hour (10.50pm) there doesn't seem to be anyone answering. Obviously I'd like to suspend the number until I can buy a new phone on saturday. But the most important thing of all is, can I get a new phone and retain my number?????
I'm on vodaphone ready to go. Any help would be deeply appreciated, i'm kinda freakin' out here. Who should I ring etc. I'm presuming I can't do too much at the moment and have to wait until tomorrow morning. I've even had to knock round to the neighbours to borrow an alarm clock (used the phone before) so I can wake up in time for work tomorrow morning!

cheers guys

secret_squirrel

Yes you should be able to get a new sim with your old number - they may even xfer your credit over

tinkerbell

Try ringing 1907, is that the number for bill pay Vodafone? You might manage to get through that way. Is anyone you know on bill pay? Use their number to get past the operator for 1907. Else just keep trying to ring the pre-pay number, but you'll be able to keep the number. Once you get through to them, they'll block the SIM and replace it with a new one.

Goolay

thanks so much for the quick replies, unfortuantly if I did know anyone with a 087 bill number, it would have been in my phone so I can't use that. I've tried the normal number but they only have people on between 8am-10pm, which is fair enough. I've just sent an email to most people I know letting 'em know I've lost my phone and asking 'em to reply with their numbers so hopefully I can recover some of them and also if some douchbag picks up the phone and tries to play a practical joke (eg sending embarrasing texts to random numbers) they'll know it wasn't me. The weird thing is that I was actually thinking today of picking up a new phone. I even wrote a model number on my hand this afternoon. I just really need to be able to keep the number I had.

Sam Vimes

ring 1850 20 87 87. that's vodafone customer care. tell them to block the sim so someone can't steal your credit. then go into a vodafone shop and say you want a replacement sim. they'll ask your phone number, name, address and date of birth and they'll give you a new sim with the same number and you'll have your credit


if you haven't registered the sim they'll ask for two recently dialled numbers (i think. o2 and meteor do that. i've never dealt with vodafone for a replacement sim).

if its registered in somone else's name they'll have to go in and do it officially but if the person is male you'll get away with it

Goolay

Thanks guys, I've contacted vodafone and everything is hunky dory. Didn't realised how easy it all is now, looking back on my original post I may have overreacted a tad.

Puteq

Glad to hear you've got everything sorted Dublin579. But one thing I am curious about - Commander Vimes why do you say "if the person is male you'll get away with it"

just curious ...

Sam Vimes

Puteq wrote:

Glad to hear you've got everything sorted Dublin579. But one thing I am curious about - Commander Vimes why do you say "if the person is male you'll get away with it"

just curious ...

if the phone is registered to someone else (like it was originally your mother's or some such thing) then obviously you can't phone up pretending to be her. you'd need a female voice, but not necessarily the voice of your mother. know what i mean?